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Reinventing Public Service Delivery in India

This volume focuses on successful innovations in public service delivery in India and draws lessons to initiate scaling-up and replication;

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Reinventing Public Service Communication

Service Broadcasters into Public Service Media, as they widen their remit to produce and distribute public service content across more delivery;

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Reinventing Public Service Television for the Digital Future

now expanding the delivery of diverse goals and enhancing public accountability. Drawing on 50 interviews with media industry and academic;

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Enhancing Accountability in Public Service Delivery through Citizens' Charters

Public services are used by a majority of the Indian population, and the Government of India has been pushing reforms to bring in greater;

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The New Public Governance in Public Service Delivery

Administration, Faculty of Social Sciences. Topics in this booklet include: what is good public service delivery? * splitting up and reconnecting;

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Innovations in Family Planning: Case Studies from India

First book on innovations in family planning service delivery in India;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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Public Service Logic

Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery;

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Role of Public Administration and Microfinance in Reducing Poverty

dwelling communities in India, presents challenge for administrators. Exploitation, ineffective public service delivery etc., are factors affecting;

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e-Governance, Service Delivery and Customer Satisfaction

. In Pacific island countries (Fiji, Solomons and PNG) the area of public service delivery and service quality in particular appears to have received;

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Unlocking Public Value

, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with;

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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research;

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Public Service Logic

This book challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service;

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Rightshore!

second part features eight case studies from different industries and from around the world describing how India delivery centers have been;

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Social Sector in a Decentralized Economy

This book is an analytical examination of financing and public service delivery challenges in a decentralized framework. It also provides;

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Public Health in India

in developing countries such as India. It will also interest policymakers, health care professionals, and departments of public health management and;

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Empowerment through Service Delivery

Empowerment through Service Delivery critically appraises the challenges facing infrastructure and service delivery in South Africa. It;

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Management Accounting in Public Service Decision Making

Radical changes to public service delivery have swept across many regions of the world. Management accounting methods are vital to support;

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Management Accounting in Public Service Decision Making

Radical changes to public service delivery have swept across many regions of the world. Management accounting methods are vital to support;

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Governance in Developing Asia

attention to evidence and lessons and examining the role that governance and citizen empowerment can play in improving public service delivery. The;

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Governance in Developing Asia

attention to evidence and lessons and examining the role that governance and citizen empowerment can play in improving public service delivery. The;

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Public Service Delivery

settlements. Provision of public service is the main task of municipalities. There have been many problems observed in delivering proper public;

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Coopetition

Public service innovation, defined as the adoption of new technology and methods of service delivery, is at the heart of public management;

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Digital Service Delivery in Africa

effectively to changing consumer demands. Digital service delivery is conceptualised as a key driver of effective management and service delivery;

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