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Customer-Focused Management by Projects

, much more entrepreneurial and company-wide approach must be taken. Customer-Focused Management by Projects provides a comprehensive overview;

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Customer Contact Management

Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the;

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Project Business Management

Roughly half of all project managers have to lead customer projects as profit centers on contractor side with two big objectives: making;

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Project Business Management

Roughly half of all project managers have to lead customer projects as profit centers on contractor side with two big objectives: making;

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Customer Management Excellence

philosophy was to research, recognise and reward organisations that were pushing the barriers of customer management to new limits. Written by the;

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Customer-Centric Project Management

. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its importance for;

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Customer-Centric Project Management

means. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its;

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Focused Operations Management for Health Services Organizations

Focused Operations Management for Health Services Organizations offers managers and staff the practical knowledge and tools they need to;

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Marketing, Sales and Customer Management (MSC)

This Book is primarily written for experts and managers in marketing, sales, customer and service management at BtB companies. In addition;

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Projects That Flow

and their clients. The difficulties arise at source. Established metrics and management methods slow projects down by creating conflicts;

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Customer Focused Process Innovation

in your company--and Customer Focused Process Innovation takes you step-by-step through the details to accomplish this goal. With Hamme as your;

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Innovative Business Projects: Breaking Complexities, Building Performance, Volume II

This book addresses the project management tools and techniques in reference to innovation management analyzing global-local business;

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Innovative Business Projects: Breaking Complexities, Building Performance, Volume I

This book addresses the project management tools and techniques in reference to innovation management analyzing global-local business;

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Sales Dynamics

their focus from just selling the products and services by adding sales management in order to maximise customer lifetime value and encourage;

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Customer Relationship Management

Under the term Customer Relationship Management (CRM), companies such as SAP, Siebel Systems or E.piphany offer software solutions to;

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Quality Management in Construction Projects

such as Customer Relationship, Supplier Management, Risk Management, Quality Audits, Tools for Construction Projects, and Quality Management;

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Quality Management in Construction Projects

such as Customer Relationship, Supplier Management, Risk Management, Quality Audits, Tools for Construction Projects, and Quality Management;

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Services Marketing

to implement service strategies for competitive advantage across industries. Hence, frameworks for customer-focused management, and;

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Customer Service Management in Africa

Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;

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Engaged Knowledge Management

The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for;

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Bim and Construction Management: Proven Tools, Methods, and Workflows

customer expectations and market your brand of BIM to win. Pre-construction: Take a practical approach to engineer out risks in your project by;

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Customer Service

all levels outlines successful techniques for creating a customer focused culture, taking costs out of the business and maximizing technology;

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Planning and Managing Projects with PRIMAVERA (P6) Project Planner

become essential. Effective management can be achieved by using different planning management tools. One of the best and accepted software around;

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That's Customer Focus!

Customer-Focused. It provides detailed, step-by-step instructions on what you need to do to create customer focus throughout your entire;

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Creating Sustainable Customer Value

is the centerpiece of this new strategic management initiative. Creating Sustainable Customer Value is a concise, direct to the point, step-by;

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Basic Construction Management

Learn essentials of managing projects well and within budget, from scheduling and jobsite safety to quality and customer service in this;

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Customer Loyalty and Supply Chain Management

developed within marketing literature. Customer Loyalty and Supply Chain Management is the result of years of work by the authors on different;

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