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Unlocking the Customer Value Chain

. By decoupling the customer value chain, these startups, instead of taking on the Unilevers and Nikes, BMW&;s and Sephoras of the world head;

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Total Supply Chain Management

supply chain excellence initiative. The book shows how to add value to an organisation through the optimum use of resources and supply chain;

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Strategic Value Chain Management

A supply chain is the process of all parties involved in fulfilling a customer request, while a value chain is a set of interrelated;

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Strategic Value Chain Management: Models for Competitive Advantage

A supply chain is the process of all parties involved in fulfilling a customer request, while a value chain is a set of interrelated;

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Modelling Value

International Conference on Value Chain Management in Austria, Steyr, May 2011. The Value Chain Management (VCM) Conference presents scientific insights;

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Focusing on Your Customer

value of a customer, and why it makes sense to build loyalty among your target customers. You'll also learn to: - Understand the service-profit;

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Digital Supply Chain Leadership

benefits of a digital supply chain for firms can be summarized as uniquely reducing the amount of trade-off between costs and customer satisfaction;

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Digital Supply Chain Leadership

benefits of a digital supply chain for firms can be summarized as uniquely reducing the amount of trade-off between costs and customer satisfaction;

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Five Basic Principles of Production and Supply Chain Management

of the Customer for innovation and development - production activities with and without added value - postponement or mass customization and;

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Relationship U-Turn: Approaches to Increase the Value of an Unprofitable Customer

. Some of the approaches focus on letting the customer take over more of the value chain activities such as self-service. Other approaches look;

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Customer-Driven Supply Chains

. Organisations dealing in dynamic business environments demand supply chains that support the satisfaction of customer needs. The principles of lean;

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The Intimate Supply Chain

Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience explores how SCM can assist companies to grow and prosper in the new;

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Logistics and Sup

between logistics and customer value. Logistics and the bottom line measuring costs and performance. Creating a responsive supply chain. Managing;

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Logistics & Supply Chain Management

of supply chain networks helps businesses cut costs and enhance customer value. This updated 5th edition is a clear guide to all the key topics;

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The Supply Chain Game Changers

your supply chain in the future, you'll have to do even more. The Supply Chain Game Changers identifies powerful new ways to drive value;

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How Creating Customer Value Makes You a Great Executive

Customer value is an overused and misunderstood term. Chris Ross said, There's a strong argument for changing the term 'marketing' and;

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Introduction to Supply Chain Management Technologies

It is almost impossible to conceive of the concept and practical application of supply chain management (SCM) without linking it to the;

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Marketing Management

in marketing theory and practice. Topics covered include brand equity, customer value analysis, database marketing, e-commerce, value;

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Customer Centric Business Models, two steps beyond Customer Relation Management

buyer driven markets? What are the next two steps after Customer Relationship Management? Can the gap in the process chain between Customer;

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Next generation supply chains

Supply chains are the lifeblood of any business, bridging the distance between producer and customer, supply and demand. However, for a;

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Second Century - Reconnecting Customer and Value Chain through Build-to-Order

As the auto industry moves into its second century, it suffers from low margins and a sclerotic value chain that cannot evolve with;

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The Ownership Quotient

Ownership Quotient reveals the next generation of the chain: customer and employee owners of your business. Employee-owners exhibit such;

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Internet Based Customer Value Management

Customer value management is a managerial approach in which customers are perceived as the company's asset, the value of which may be;

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Customer Value Creation Behavior

We all live in a service-based economy right now, and the role of customers has changed from passive buyers to active value creators;

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Customer Value Creation Behavior

We all live in a service-based economy right now, and the role of customers has changed from passive buyers to active value creators;

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Retail Revolution

In today's competitive marketplace the pressure on organizations to find new ways to shape and deliver value to customer grows ever;

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Customer Loyalty and Supply Chain Management

developed within marketing literature. Customer Loyalty and Supply Chain Management is the result of years of work by the authors on different;

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