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Stop Listening to the Customer: Try Hearing Your Brand Instead

, develop a clear and consistent brand voice, and ultimately build a fruitful business listen to your brand. Stop Listening to the Customer offers;

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Excuses, Excuses, Xcuses

Sick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book;

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Branding Your Business

The only way forward for business success is to create a memorable brand and fix it in the consumer's mind. Branding Your Business explains;

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Listen Up!

There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your;

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Intermittent Fasting Cookbook

55% Discount for Bookstores! Now at $10.80 instead of $23.99!Your customer will never;

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Social Media Branding For Small Businesses

. They just bombard us with specials and try to sell their products and services. Social media is not about selling, it's about the link;

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Remarkable Brand Experiences

brands are winning the battle for customers' hearts, minds, & wallets Differentiate your business through customer experience Win exemplary;

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The Curated Experience

conversation with you throughout their journey. The expectations from your customer is no longer to just resolve their issues on the first try, but;

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Stop, Change, Grow

You've grown your business, reached a plateau and are now struggling to grow. Each time you try something new or add a new customer;

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Brand Relevance

Branding guru Aaker shows how to eliminate the competition and become the lead brand in your market This ground-breaking book defines the;

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Speak, Lord

Do you want a closer relationship with Your Heavenly Father? This book is about hearing God. The author shares precious listening times;

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In the Grip of Grace

do it yourself. The pressure to be self-sufficient is high, but it isn't the life God offers. The way of the world will direct you to try;

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A Guide to Customer Service Excellence

your customer asks. In these cases, using knowledge of their business, your job is to try to present alternatives (always a good idea in lieu;

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Customer Inspired Marketing

the way we go-to-market is now Given the light speed at which your customers receive and process information, the fragmentation of media;

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In the Grip of Grace

direct you to try harder and work smarter so that you can take care of yourself and even make yourself successful. But the way of the cross will;

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How to Listen So People Will Talk

stronger relationships isn't to become more charming or funny or to solve the world's problems or to just try harder. All you have to do is listen;

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Winning Customer Centricity

(one for each week of the year), this book accompanies you on your journey to increased customer centricity. Its unique approach enables you to;

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Winning Customer Centricity

(one for each week of the year), this book accompanies you on your journey to increased customer centricity. Its unique approach enables you to;

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Inbound Marketing For Dummies

authority in its industry and to help customers find you, instead of require your sales team to chase after each and every customer. * Build a;

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Your Customer Creation Equation

, and morphing buyers into loyal brand advocates-this book will enable anyone to stop hoping for success and start enjoying higher profits. The;

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Who Stole My Customer?

Who's stealing your customers? Why is it happening? How can you stop it? These are the toughest questions facing virtually every enterprise;

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results

This invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul;

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Hearing God's Voice

We all know we ought to be listening to the voice of God but how do we hear it? Hearing God's Voice identifies ways in which God speaks to;

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Brand Aid

understand the needs of your customers and turn those needs into powerful business opportunities. Brand-aid explains how strong brands become;

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The Age of Reason (1931-2015)

a tomorrow.Instead, we must contend with modern cars that only get fourteen to thirty miles per gallon, gas polluting the;

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Powerful Marketing Memos

, and entrepreneurs tips on the key marketing topics that will help you grow your businesses, retain customers, and build your corporate brands;

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Audio Production & Critical Listening

includes information on hearing conservation, ear plugs, and listening levels, as well as bias in the listening process. The interactive web;

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