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Social Customer Relationship Management: Fundamentals, Applications, Technologies

explores how social media can successfully support business processes in marketing, sales and service in the context of customer relationship;

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Customer-Centric Knowledge Management

fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).;

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Managing the New Customer Relationship

relationship. I found his review of strategies, techniques and technologies for social, mobile, mass customization and customer analytics to be;

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Successful Customer Relationship Management Programs and Technologies

Successful Customer Relationship Management Programs and Technologies: Issues and Trends offers the latest research and developments for;

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Customer Relationship Management

Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook, including substantial revisions to;

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Organizations and Social Networking

implement in their own enterprises. This book is part of the Advances in Marketing, Customer Relationship Management, and E-Services series;

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Principles of Customer Relationship Management

does not dwell on the underlying statistics. A second approach focuses on the strategic side of customer relationship management. The text;

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Customer Relationship Management

) Advances in CRM analytics The relationships between CRM and customer experience management The role of social media in customer;

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Customer Relationship Management

Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its;

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Customer Relationship Management Systems Handbook

The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for;

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Introduction to Supply Chain Management Technologies

supply chain technologies Customer experience management and social networking Fundamentals of computing and their enabling power Basics;

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Customer Relationship Management

Customer relationship management refers to an approach for the management of the interaction of a company with current and potential;

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Social Software im Customer Relationship Management: Einsatzmöglichkeiten in der chemischen Industrie

Das Buch untersucht m gliche Einsatzbereiche von Social Software im Customer Relationship Management innerhalb der chemischen Industrie;

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Customer Relationship Management

social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader discussion of the;

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Customer Relationship Management

overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader;

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Artificial Intelligence for Customer Relationship Management

Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and;

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Artificial Intelligence for Customer Relationship Management

Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and;

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Customer Relationship Management

Under the term Customer Relationship Management (CRM), companies such as SAP, Siebel Systems or E.piphany offer software solutions to;

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De essentie van customer relationship management

De essentie van customer relationship management;

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Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is een boek van Samit Chakravorti;

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Customer Relationship Management

Customer Relationship Management: A Databased Approach offers the promise of maximized profits for today's highly competitive businesses;

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Kundenbindung durch Customer Relationship Management (CRM)

Kundenbindung Durch Customer Relationship Management (Crm) is een boek van Stephan Mayer;

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Speaking Frankly About Customer Relationship Management

Is Customer Relationship Management (CRM) an obsolete concept? As technology and cultural changes continue to influence our customer;

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Customer Relationship Management

Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial;

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Statistical Methods in Customer Relationship Management

Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies;

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COVID 19 Technology and Marketing

information technology management and customer relationship management (CRM) in highlighting connections between these new technologies and marketing;

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Accelerating Customer Relationships: Using Crm and Relationship Technologies

In Accelerating Customer Relationships, a world-renowned CRM expert demonstrates how to build knowledge infostructures that deliver;

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