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Emotions and Service in the Digital Age

and the digital economy. Advances in digital technology have ushered us into what is referred to as industry 4.0 or the digital age;

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Reinventing Public Service Television for the Digital Future

of digital take-up, innovators and trusted brands. Exploring this remarkable transformation, Reinventing Public Service Television for the Digital;

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Emotional Intelligence And Marketing

domains that are deemed relevant and included in this book are services marketing, relationship marketing and digital marketing. The relevant;

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Reinventing Public Service Communication

platforms to meet the requirements of the digital age.;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Emotions in Learning, Teaching, and Leadership

conducted in the Asian context. The book consists of three parts, namely, emotions in learning, emotions in teaching and emotions in leadership;

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Emotions in Learning, Teaching, and Leadership

conducted in the Asian context. The book consists of three parts, namely, emotions in learning, emotions in teaching and emotions in leadership;

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Technology and Digital Media in the Early Years

for early childhood educators in the digital age. Technology and Digital Media in the Early Years puts educators right at the intersections;

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Technology and Digital Media in the Early Years

for early childhood educators in the digital age. Technology and Digital Media in the Early Years puts educators right at the intersections;

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The Smiling Chatbot

technologies are increasingly influencing private contexts but also the service sector where more and more service encounters are handled by chatbots;

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Digital Marketing in the Zone

In this age of marketing complexity, some marketers have risen above the fray and are accelerating the results of their digital marketing;

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Relationship Marketing in the Digital Age

emerging markets, aging populations, advertising saturation, and (above all) the digital age-strong customer relationships are more than ever vital;

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Relationship Marketing in the Digital Age

emerging markets, aging populations, advertising saturation, and (above all) the digital age-strong customer relationships are more than ever vital;

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Digital Service Delivery in Africa

The dynamics of the world's pervasive digital technologies is transforming organisations and enabling enterprises to create sustainable;

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Teacher Learning in the Digital Age

With an emphasis on science, technology, engineering, and mathematics (STEM) training, Teacher Learning in the Digital Age examines;

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VeriSM - A Service Management Approach for the Digital Age

upon the type of business you are in, the size of your organization, your business priorities, your organizational culture - and even the;

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Agile Working and Well-Being in the Digital Age

supports organisations seeking to make agile working work for them. Agile Working and Well-being in the Digital Age provides a valuable new;

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Integrated Science in Digital Age 2020

This book presents the proceedings of the 2020 International Conference on Integrated Science in Digital Age, which was jointly supported;

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God's Power to Survive Emotions

, loneliness, grief, and fear. These can sometimes stand between us and our service to the Lord. Even so, there is hope and;

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Can the Market Deliver?

with the proliferation of new digital channels and services. New technologies are posing a threat to the idea of predetermined schedules, while;

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Digital Technology in Service Encounters

Digital technology is disrupting the prerequisites for most firms in the service industry and frequently forces them to reassess the ratio;

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Emotions at School

learning and instruction, Emotions at School focuses on the connections between educational research and emotion science, bringing the subject to a;

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Emotions at School

learning and instruction, Emotions at School focuses on the connections between educational research and emotion science, bringing the subject to a;

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Participatory Literacy Practices for P-12 Classrooms in the Digital Age

of participatory literacy in a digital educational space. Participatory Literacy Practices for P-12 Classrooms in the Digital Age is an essential;

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Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World

into new face-to-face and digital contexts and new (sub)varieties of Spanish. The chapters examine pragmatic variation in a range;

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Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World

into new face-to-face and digital contexts and new (sub)varieties of Spanish. The chapters examine pragmatic variation in a range;

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