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Designing Service Processes to Unlock Value

a more personalized service experience. Designing Service Processes to Unlock Value explores how service processes can be designed to;

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Designing Service Processes to Unlock Value

create a more personalized service experience. Designing Service Processes to Unlock Value explores how service processes can be designed to;

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Designing Customer Service Processes

Processes will discuss how service processes can be designed and improved to deliver the promised value proposition. This book is the sixth volume;

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Designing and Delivering Superior Customer Value

organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).;

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Designing and Delivering Superior Customer Value

organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).;

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Mobile Service Innovation and Business Models

technology and digitization of information processes. Designing new services is a complex matter, since collaboration with other companies and;

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Mobile Service Innovation and Business Models

technology and digitization of information processes. Designing new services is a complex matter, since collaboration with other companies and;

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Meaningful Healthcare Experience Design

focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value;

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Meaningful Healthcare Experience Design

focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value;

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Designing Service Machines

This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are;

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Designing Service Machines

This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are;

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Competitive Advantage

Competitive Advantage introduces a tool that may be used to diagnose and enhance competitive advantage: the value chain. Value-chain;

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The Secrets of Expired Domain Names and Website Flipping

Build residual passive income and learn how to unlock the hidden potential from expired domain names; earn money from parking, create an;

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The Forest Service

. This brings value to all those who know enough about the problems of resource management to be concerned.;

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Developing Service Products And Brands

to create a value proposition that meets the needs of target segments. Developing Service Products and Brands is the third volume in the;

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Superior Customer Value

Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service;

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Superior Customer Value

Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service;

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Superior Customer Value In The New Economy

customer value. Each case study delivers an in-depth look at major CV themes such as responding to change, being customer oriented, customer;

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Designing Agentive Technology

pitfalls. Designing Agentive Technology provides both a conceptual grounding and practical advice to unlock agentive technology’s massive potential.;

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An Introduction to Industrial Service Design

processes and essential concepts. This book illustrates the role of the service designer in an industrial company, and highlights not only the value;

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An Introduction to Industrial Service Design

to understand the basic processes and essential concepts. This book illustrates the role of the service designer in an industrial company;

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Successful Service Design For Telecommunications

implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety;

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Designing Web Services with the J2EE (TM) 1.4 Platform

to the best practices for designing and integrating enterprise-level Web services using the Java 2 Platform, Enterprise Edition (J2EE) 1.4;

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Service Strategy

Service Strategy provides guidance on developing service-based business models and strategies. It defines the value-creating context and;

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Service management process maps

practices processes, and the lens through which the value of IT services is viewed and measured. ITIL, with its emphasis on standardizing IT;

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Designing for Service

in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and;

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Designing Better Services: A Strategic Approach from Design to Evaluation

time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service design and;

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