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Revised and Updated Edition! Call to the Center is a refreshing collection of short meditations on the Gospel of Matthew. It is also an;
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call center technology; for your center to excel in the 21st Century, you need call center savvy. ;;
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call center technology; for your center to excel in the 21st Century, you need call center savvy.;;
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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends;
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Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that;
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staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature;
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in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small;
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person-to-person relationships to otherinteractive media options, the call center is emerging from the shadows tobecome a vital force for;
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Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to;
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management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and;
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management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and;
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call center with a logical sequence of steps for moving an existing operation to an outsourced organization. The book is a foundation for;
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Center Operations: How to handle the day to day activity of a call center, and manage the business without constantly fighting fires. Outsourcing;
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, the Erlang formulas, simulation, and so forth, and learn how to improve call center performance using it. The book is primarily meant for call;
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Der Call Center-Markt ist zurzeit eine der am stArksten wachsenden Branchen. Doch auf was muss man alles achten, wenn man ein Call Center;
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Telecom Management for Call Centers offers a practical guide to addressing the most common issues faced by telecom management in large call;
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doubt that call centers are today a booming sector in Pakistan and all over the world. We are here to propose the most suitable and best;
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Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center;
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Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center;
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Call Center, mit steigender Tendenz. Die Tatigkeiten im Call Center reichen von Reisebuchungen, Vertragsabschlussen und Schadensaufnahme bis;
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location for voice. It looks beyond call centers and beyond India to advance debates concerning global capitalism, the future of work, and the;
Vergelijkbare producten zoals Lives on the Line How the Philippines became the World's Call Center Capital Global and Comparative Ethnography
Executives are beginning to recognize the potential of the call center as a significant revenue generator, perhaps one of the surest;
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Das Buch stellt die Grundlagen des Operations Management im Call Center anwendungsorientiert dar. Hierbei zielen die Autoren vorrangig auf;
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In den vergangenen Jahren haben Call Center in der Wirtschaft zunehmend an Bedeutung gewonnen. Neben der rasanten Entwicklung;
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Das Buch stellt die Grundlagen des Operations Management im Call Center anwendungsorientiert dar. Hierbei zielen die Autoren vorrangig auf;
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Call center management in volle vaart vooruit is een boek van B. Cleveland;
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, telesales, the sales process, call center operations, mystery calls, and enhancement of the self-image which makes for better performances.;
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