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Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business;
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business. It includes such topics as: be passionate about business; the customer is not always right; and close the customer service department.;
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, uncaring ? For your customer, nothing else represents your business more than your employees; therefore, nothing is more important than arming them;
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, depict quality customer service for personal usage, businesses, educational institutions, and organizations offering enhancement skills. Whether;
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Spa Business Strategies: A Plan for Success uses thought-provoking questionnaires, practical examples and targeted worksheets guiding the;
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Spa Business Strategies: A Plan for Success uses thought-provoking questionnaires, practical examples and targeted worksheets guiding the;
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exercises and worksheets which have been designed to help you achieve greater customer focus in your organization, company, department or team.;
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business can improve now and how to get your customers coming back for more.;
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Customer Service, 4/e by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for;
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--by--step action plan for linking customer service with commercial goals.;
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The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep;
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provides a framework for customer service as a process and an outcome. The authors address a wide range of topics that are crucial to today's;
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, this time tailored specifically for frontline personnel. Maximizing Customer Loyalty combines 25 years of expert-led training in the fields;
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wide--online and off. High-Tech, High-Touch Customer Service does this by teaching readers the six major customer trends and what they mean for;
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RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life;
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readers how to plan for growth, and network effectively in order to develop the right resources needed to support that growth. It also addresses;
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field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer;
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Excellent customer service is now considered an indispensable part of any successful company, yet what this means for the customer service;
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you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If;
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Having this book on your bookshelf is like having an on-call business training department. Ultimate Basic Business Skills provides ready-to;
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retaining their old customers, which is why the customer preferences and likings must be of utmost priority for them. The book also outlines various;
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