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An Analysis of the Success Factors in Implementing an Itil-Based It Change and Release Management Application

In the past few years, the majority of IT managers followed a strategy to introduce an IT change and release management application;

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Release and Control for Service Management, Based on ITIL

Practitioner Release and Control for IT Service Management, based on ITIL(r) - A PRACTITIONER GUIDE is the first publication of a new;

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Itil(r) Intermediate Release, Control and Validation Courseware

and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate;

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Implementing ITIL Change and Release Management

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management ITIL (R) (Information Technology;

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Release, Control And Validation Itil V3 Intermediate Capability Handbook

by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability;

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Change Request Management with SAP Solution Manager

book for you! With detailed coverage of both the basic and extended configuration of Change Request Management within SAP Solution Manager;

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Success Factors for Implementing Change

in Automated Projects,' 'Improving Production Systems Through an Ergonomic Approach' and informational technology and organizational change strategies;

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Building an ITIL Based Service Management Department

ITIL Service Management? This book plugs the gap by explaining in a structured and logical manner how to build an ITIL based Service Management;

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Itil Capacity Management

, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter;

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Itil Practitioner Courseware

and training. It focuses on the HOW to make service management happen rather than the detail of WHAT service management processes do. The;

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Implementing Service and Support Management Processes

This title contains proven and practical implementation, maintenance, and optimization advice for processes key to the IT service and;

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Service Transition

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service;

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Best practice - IT service management based on ITIL 2011 edition

In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on;

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ITIL For Dummies

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down;

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ITIL V3 Service Operation

-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and;

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ITIL Lifecycle Approach Based on ITIL V3 Suite - 5 Management Guides

Service Strategy based on ITIL V3: A Management GuideThe books are divided;

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Release and Deployment

found beneficial. Based on the real-life experience of the author and other ITSM practitioners, Release and Deployment: An ITSM Narrative;

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Supporting it services

This book is an introduction to the Service Support processes as described in the IT Infrastructure Library (ITIL). This publication covers;

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ITIL and Organizational Change

experience in IT and service transformation with responsibility for providing best practice, thought leadership, and guidance relating to the ITIL;

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Implementing ITIL Configuration Management

greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and;

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Taming Giant Projects

crisis to crisis. Based on an analysis of the technical, time, and financial goals from case studies (Olympic Games, university hospitals, and a;

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Implementing Metrics for IT Service Management

A companion volume to "Metrics for IT Service Management," this book provides a measurement framework that is based on a continuous;

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Towards Safer Global Food Supply Chains

, it could be influenced by many factors since the global food supply chains consist of a large number of stakeholders involved with an;

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Best practice - ITIL 2011 edition

IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011;

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Making IT Lean

waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several;

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Making It Lean

Management perspective, using the ITIL (R) framework as a guide Implementing and Sustaining Lean IT Improvements-explains how to implement and;

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Capacity Management - a Practitioner Guide

Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application;

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