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Why Customers Leave (and How to Win Them Back)

-off 'wow' moments." --Forbes Discover the 24 reasons people are leaving you for competitors and how to win them back.

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Successful Customer Service

Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get;

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Knock Your Socks Off Service Recovery

economics of recovery--what it costs when you lose customers, and how little it can cost to win them back * The processes, policies, and technology;

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The Secret Lives of Customers

the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to;

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Customer Winback

lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds;

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How to Triple Sales to Existing Customers

Boost Your Business NOW! New book reveals how to triple sales to existing customers, and how to keep them coming back to you.;

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Games Customers Play

bear it in the hope of better times? In Games Customers Play, Ramesh Dorairaj shows you how to spot such games and change the rules to;

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The Finishing Touch

Department of Health To win and keep customers you have to do more than just meet their expectations - you have to surpass them. The;

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Seat at the Table

' businesses and help them generate better results. Readers will learn that evolving from salespeople to businesspeople who sell will earn them a;

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Rescue the Problem Project A Complete Guide to Identifying, Preventing, and Recovering from Project Failure

Turnaround specialist Todd Williams has worked with dozens of companies in multiple industries to help them bring projects back from the;

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Freedom from Government

why it is so messed up), how to get remedy for inherent rights violations, and everything else you will need to make them LEAVE YOU ALONE;

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Why Selling Sucks & Building Relationships Work?

them to their satisfaction Build better rapport with your customers, colleagues, and suppliers Communicate more confidently and be more;

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Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life

engages customers immediately-and keeps them coming back again and again. 2nd Stage: Decoding the MissionLook for easy-to-read tells to determine;

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Customer Experience For Dummies

Dummies shows you how to stay relevant, add value, and win and retain customers.;

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Creating Customer Loyalty

that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make;

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Negotiating With Tough Customers

Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If;

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Value

Why is it so hard to win new business? That's a good question - and this book is designed to help you answer it. Value is for people;

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Exactly How to Sell

more sales Manage your customer base and have them coming back for more If you want to up your sales game, Exactly How to Sell shows you;

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Converted

customers just like them? You can. And youll leave your competitors, with all of their data and their short-term thinking, to poke around in the;

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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management

that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make;

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The Customer Loyalty Solution

up more new ideas, and test them again. Arthur Hughes, a leading expert in database marketing, shows readers how to accomplish those goals;

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Bent

take to win back your wayward team and build a culture full of aligned and fulfilled employees. Implementing each of the twelve vital steps by;

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The Retail Experiment

customers, giving them bigger discounts, loyalty programs, the best-trained staff and helpful emails, but it still doesn't seem to be enough? Do you;

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Upside-down Marketing

This guide to winning back former customers shows how to reach people whose buying activity has tapered off or stopped, and convert them;

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Out of the Box Marketing

customers, get more out of your customers and to keep them coming back for more. This really is the ultimate, hands-on, 'painting by numbers' guide;

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Tournament of Appeals

Tournament of Appeals investigates the leave to appeal process in Canada and explores how and why certain cases win a place on the;

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Tournament of Appeals

Tournament of Appeals investigates the leave to appeal process in Canada and explores how and why certain cases win a place on the;

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