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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and;

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Knowledge Service Engineering Handbook

Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea;

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Knowledge Service Engineering Handbook

Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea;

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ITIL V3 Foundation Handbook

Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their;

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The SAGE Handbook of Service-Dominant Logic

The SAGE Handbook of Service-Dominant Logic, edited by Robert Lusch and Stephen Vargo, is an authoritative guide to scholars across;

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Handbook of Research on Service-Oriented Systems and Non-Functional Properties

The Handbook of Research on Non-Functional Properties for Service-Oriented Systems: Future Directions unites different approaches and;

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The Handbook of Service Industries

Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the;

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The Handbook of Service Industries

Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the;

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Cultural Engagement for Success Handbook

This is a guide to cultural engagement for success, designed for leaders and managers of all levels in every industry. The cultural;

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NVQ/SVQ Level 2 Customer Service Candidate Handbook

The best support for the new NVQ/SVQ Customer Service standards;

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Handbook of Medical Tourism Program Development

This handbook prepares readers to build the medical tourism service line, integrate physicians and other service providers, develop a safe;

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Handbook of Medical Tourism Program Development

This handbook prepares readers to build the medical tourism service line, integrate physicians and other service providers, develop a safe;

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International Handbook of Community Services for the Mentally Retarded

This handbook provides the reader with the applied knowledge essential for initiating, building, and continuing community service programs;

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Service-Handbook Rolls-Royce Silver Dawn, Silver Wraith, Phantom IV and Bentley MK. VI, R-Type

THE SECRET OF SUCCESSFUL RUNNING. The complete Manufacturers Service-Handbook to almost every Rolls-Royce and Bentley of the Fifties. ...It;

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Handbook of Research on Food Safety Practices in the Restaurant Industry

loss for the food service industry. Identifying the current issues in food safety practices among the industry players is important for;

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The SAGE Handbook of Consumer Culture

The SAGE Handbook of Consumer Culture is a one-stop resource for scholars and students of consumption, where the key dimensions of consumer;

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The Wiley International Handbook of Service-Learning for Social Justice

A comprehensive guide to service-learning for social justice written by an international panel of experts The Wiley International;

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The Routledge Handbook of Service User Involvement in Human Services Research and Education

Worldwide there has been a growth in service user involvement in education and research in recent years. This handbook is the first book;

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Handbook of Services Marketing and Management

to Teresa A. Swartz and Dawn Iacobucci that they have been able to assemble such a treasure of original material-including some of the last;

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Individual Service Funds Handbook

The Individual Service Funds Handbook is the definitive guide to one of the most innovative forms of personal budget in health and social;

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Handbook to Service the Deaf and Hard of Hearing

basic knowledge of Deaf Culture and the hard of hearing population, the aesthetics of American Sign Language, and an awareness of hearing loss;

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Electro-Optics Handbook

This handbook covers the entire practice of electro-optic engineering, and is prepared as a service to the entire engineering profession;

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Uplifting Service

in general are just now witnessing the birth of true service potential. The true ROI of service is finally being revealed as unexpectedly successful;

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The Routledge Handbook of Service Research Insights and Ideas

The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding;

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