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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and;
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Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea;
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Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea;
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Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their;
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The SAGE Handbook of Service-Dominant Logic, edited by Robert Lusch and Stephen Vargo, is an authoritative guide to scholars across;
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The Handbook of Research on Non-Functional Properties for Service-Oriented Systems: Future Directions unites different approaches and;
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Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the;
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Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the;
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This is a guide to cultural engagement for success, designed for leaders and managers of all levels in every industry. The cultural;
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The best support for the new NVQ/SVQ Customer Service standards;
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This handbook prepares readers to build the medical tourism service line, integrate physicians and other service providers, develop a safe;
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This handbook prepares readers to build the medical tourism service line, integrate physicians and other service providers, develop a safe;
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This handbook provides the reader with the applied knowledge essential for initiating, building, and continuing community service programs;
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THE SECRET OF SUCCESSFUL RUNNING. The complete Manufacturers Service-Handbook to almost every Rolls-Royce and Bentley of the Fifties. ...It;
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loss for the food service industry. Identifying the current issues in food safety practices among the industry players is important for;
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The SAGE Handbook of Consumer Culture is a one-stop resource for scholars and students of consumption, where the key dimensions of consumer;
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A comprehensive guide to service-learning for social justice written by an international panel of experts The Wiley International;
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Worldwide there has been a growth in service user involvement in education and research in recent years. This handbook is the first book;
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to Teresa A. Swartz and Dawn Iacobucci that they have been able to assemble such a treasure of original material-including some of the last;
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The Individual Service Funds Handbook is the definitive guide to one of the most innovative forms of personal budget in health and social;
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basic knowledge of Deaf Culture and the hard of hearing population, the aesthetics of American Sign Language, and an awareness of hearing loss;
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This handbook covers the entire practice of electro-optic engineering, and is prepared as a service to the entire engineering profession;
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in general are just now witnessing the birth of true service potential. The true ROI of service is finally being revealed as unexpectedly successful;
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The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding;
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