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Service That Sells! the Art of Profitable Hospitality

This is it. The bestselling book in food service history. Over the years it has been updated and, based on demand, kept printing. Today;

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The World Hates a Salesman

Growth in the service industry is driven by performance. The dynamics that make up that process are what make some companies more;

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Star Quality Hospitality

; Shows you how to measure your business success to remain profitable Discover the common mistakes that are made by hospitality owner/managers;

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Guest Service in the Hospitality Industry

Guest Service In The Hospitality Industry focuses on the delivery of services in the hospitality industry to the guests or tourists that;

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Service Management Principles for Hospitality and Tourism

management of corporate travel and tourists, the management in technological and networking sense, the challenges that lie in the hospitality and;

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The Next Frontier of Restaurant Management

operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the;

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The Next Frontier of Restaurant Management

operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the;

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Service Quality Management in Hospitality, Tourism, and Leisure

Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality;

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Service Quality Management in Hospitality, Tourism, and Leisure

Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality;

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Service Management Principles for Hospitality and Tourism

guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional;

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How to Run a Profitable (Hospitality) Hotel, Resort, Restaurant, Food, and Beverage Business

property's direction. He applies sound reasoning techniques that are clearly defined. "I also intend on doing more work within the hospitality;

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Service Management Principles

& Tourism guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross;

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Hospitality

Hospitality: An Introduction introduces the concept of hospitality to the readers and presents hospitality as a service industry. It;

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Hospitality Sales

hospitality industry? Sales-the art and science of telling potential customers that you have the product they need, when they need it, and where, at a;

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Honesty Sells

unlikely approach to sales success; instead of verbal tricks, silly gimmicks, or mind games, great salespeople use honesty to win the trust of the;

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Art of Hospitality, The

welcome and hospitality that goes beyond their expectations.The Art of Hospitality, a new comprehensive program developed by hospitality experts;

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Management and Technology in Knowledge, Service, Tourism & Hospitality

Management and Technology in Knowledge, Service, Tourism and Hospitality contains papers covering a wide range of topics in the fields;

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Services Management

the point that in all services, including hospitality services, the human element (both employees and customers) is absolutely crucial;

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Services Management

the point that in all services, including hospitality services, the human element (both employees and customers) is absolutely crucial;

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The Role of Service in the Tourism & Hospitality Industry

, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism;

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Knowledge, Service, Tourism & Hospitality

, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism;

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Cases In Hospitality Management

This is your guide to becoming an effective hospitality manager. The hospitality industry is a 'people' business. Whether dealing with;

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Art of Hospitality Implementation Guide, The

welcome and hospitality that goes beyond their expectations.The Art of Hospitality, a new comprehensive program developed by hospitality experts;

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Current Issues and Development in Hospitality and Tourism Satisfaction

shows you new and effective approaches for understanding customer satisfaction and providing quality service at all levels of the hospitality;

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Current Issues and Development in Hospitality and Tourism Satisfaction

shows you new and effective approaches for understanding customer satisfaction and providing quality service at all levels of the hospitality;

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Guest Service in the Hospitality Industry

This book adopts a general approach that incorporates various thoughts from different parts of the industry, differing from property to;

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Management of Tourism and Hospitality Services

hospitality services? What management functions are necessary for the maintenance of high service standards? What critical issues confront the tourism;

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