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Service Management Principles
vital conceptual framework with near perfect applicability in hospitality and tourism. Service Management Principles for Hospitality;
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Service Management Principles for Hospitality and Tourism
vital conceptual framework with near perfect applicability in hospitality and tourism. Service Management Principles for Hospitality & Tourism;
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Service Management
Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive;
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Principles Of Operations Manangement
subject. It demonstrates how the principles of operations management are of value to any manager and, in relating operations management to other;
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Service Management Principles for Hospitality and Tourism
Service Management Principles for Hospitality and Tourism gives an introduction to hospitality and tourism and talks about the role;
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Automotive Service Management
combines a base of the underlying management theory with real-world examples and case studies to engage the learner in applying these principles;
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Service Operations Management
to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions;
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ITIL4 A POCKET GUIDE
framework, by: understanding the key concepts of service management understanding how the seven ITIL guiding principles can help an organization;
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Civil Service Administration, Management and Supervision (Cs-3)
upcoming exam. It includes supplementary text on philosophies and principles of management and supervision, and provides hundreds of multiple;
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Strategic Management of Professional Service Firms: Theory and Practice
management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality;
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Strategic Management of Professional Service Firms: Theory and Practice
management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality;
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Customer Contact Management
Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the;
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ITIL service design
edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will;
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Service Management And Marketing
Quality; Quality Management in Services; Return on Services and Relationships; Managing the Augmented Service Offering; Principles of Service;
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Service Science
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and;
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Management in the Fire Service
Evaluating Personnel, And Apply Management Theory Principles To Actual Service Situations. From Chief And Company Officers To Fiscal, Personnel, And;
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Service Strategy
principles of service management that shape decisions, policies, and processes across the ITIL Service Lifecycle. Service Strategy defines the;
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Services Marketing Management
Services Marketing Management builds on the success of the previous editions, formally entitled 'The Management and Marketing of Services;
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Services Marketing Management
Services Marketing Management builds on the success of the previous editions, formally entitled 'The Management and Marketing of Services;
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Customer Service Management in Africa
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;
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Service Systems Engineering and Management
comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation;
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Service Systems Engineering and Management
comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation;
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Operations Management
brings to life fundamental Operations Management principles and theories that are applicable to both manufacturing and service situations;
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Managing in Health Care
principles with nursing practice, Managing in the Healthcare demonstrates how the concepts and principles of management are intrisically linked to;
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Managing in Health Care
principles with nursing practice, Managing in the Healthcare demonstrates how the concepts and principles of management are intrisically linked to;
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