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Service Is Front Stage
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities;
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Back Stage & Front Row
Back Stage & Front Row is an all-access pass to the heady world of fashion and glamour, via the eyes of Gauthier Gallet. For almost ten;
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Royal Berkshire Regiment 1914-1918
and four volunteer 'Service' battalions. Its active service was entirely confined to the Western Front - apart from one regular battalion;
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Hotel Operations Simulation And Auditing Manual
Appropriate for Front Office or Front Desk courses within Hospitality Management departments. This is a workbook and manual designed as an;
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ITIL Service Transition 2011
The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wish;...
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On the Front Line
organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and eight leading companies in the;
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From Wentworth to the Western Front
a crusading state, willing to go to war for ideological reasons. From Wentworth to the Western Front examines the war front and the home;
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Incredible Customer Service
This book is based on David Freemantle's experience over recent years helping many organizations imp;...
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Itil Intermediate Service Transition Cou
ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. Th;...
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Itil Intermediate Service Design Coursew
ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. Thi;...
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Itil Intermediate Service Operation Cour
ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operatio;...
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Itil Intermediate Service Strategy Cours
ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy.;...
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From Behind the Desk to the Front of the Stage
From Behind the Desk to the Front of the Stage discusses all aspects of public speaking with particular emphasis on the skills people need;
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Intermediate Continual Service Improveme
ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Cont;...
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Virtual Interaction
rather: front-stage), i. e. between the real I and we and the virtual, representational I and we . Focusing on the computer as a stage;
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Creating Innovative Products And Services
front end of innovation with practical tools, effective checklists and an inspiring innovation route map. Gijs van Wulfen explains how to: c;
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Creating Innovative Products and Services
front end of innovation with practical tools, effective checklists and an inspiring innovation route map. Gijs van Wulfen explains how to: c;
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The Sea-Gull
the lake from view. There is a dense growth of bushes to the left and right of the stage. A few chairs and a little table are placed in front;
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The Sea-Gull
the lake from view. There is a dense growth of bushes to the left and right of the stage. A few chairs and a little table are placed in front;
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ITIL Service Operation 2011
The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT;...
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Itil Foundations Courseware
ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of ;...
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Why Service Matters
, motivated, supported, and empowered front-line organization.;
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In the Service of the Kaiser
to the rank of Offizierstellvertrater in 1918. He spent most of his wartime service on the Eastern front where he observed and fought with;
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Thriving on the Front Lines
. Thriving on the Front Lines represents an articulation of these advancements. Thriving on the Front Lines explores the use of strengths-based;
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Thriving on the Front Lines
. Thriving on the Front Lines represents an articulation of these advancements. Thriving on the Front Lines explores the use of strengths-based;
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Maya and the Stage Fright
loves to sing, dance, or act, sometimes the thought of sharing that talent in front of a crowd can be terrifying. But that fear doesn't;
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