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Service Management

This textbook offers a fully integrated approach to the theory and practice of service management, e;...

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Strategic Management of Professional Service Firms: Theory and Practice

Managing strategies for professional service firms is an important and complex activity. The main is;...

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Strategic Management of Professional Service Firms: Theory and Practice

Managing strategies for professional service firms is an important and complex activity. The main is;...

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Managing the Professional Service Firm

A text offering practical advice in dealing with the managerial problems of professional service fir;...

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Managing Service Firms

Based on a conceptual analysis of marketing texts, particularly service marketing texts, and a case ;...

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Managing Service Firms

Based on a conceptual analysis of marketing texts, particularly service marketing texts, and a case ;...

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Managing The Professional Service Firm

Professional service firms differ from other business enterprises in two distinct ways: first they p;...

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Professional Service Firms in Einer Globalisierten Welt

:Professional Service Firms, Anbieter wissensintensiver Dienstleistungen, gewinnen an Bedeutung als ;...

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Managing Customer Relationships And Building Loyalty

Targeting, acquiring, and retaining the 'right' customers is at the core of many successful service ;...

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Inside Knowledge

Inside Knowledge provides practical guidance for women working in professional service firms who asp;...

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Service Management And Marketing

A service can be defined as any activity or benefit that one party can offer to another, which is es;...

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Challenges and Issues in Managing Family Firms

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Law Firm Innovation

In these highly competitive times, there is little room for firms that are content to remain as they;...

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When Professionals Have to Lead

For too long, professional services firms have relied on the producer-manager model, which works w;...

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Managing Modern Law Firm P

The last ten years have been a period of extraordinary change for law firms. The rapid growth of cor;...

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Managing and Marketing Technology

Managing and Marketing Technology proposes that strong management of a firms technology improves bot;...

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Managing a Child Care Service

Managing a Child Care Service is een boek van Community Child Care Co-operative Ltd (NSW);...

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ISE Service Management

The ninth edition continues to acknowledge and emphasize the essential uniqueness of service managem;...

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Professional Service Firms and Politics in a Global Era

This volume explores the influence of professional service firms on public policy-making from a glob;...

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Measuring and Managing Performance for Law Firms

Obtaining an accurate and comprehensive overview of performance throughout the firm is no easy under;...

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Effectively Managing and Leading Human Service Organizations

A highly practical book for courses on human service/social work administration which takes students;...

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Managing a Quality Service

Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowle;...

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Service Management

Service Management 8e editie is een boek van McGraw-Hill uitgegeven bij Mcgraw-Hill Education - Euro;...

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Managing the Modern Law Firm

The last ten years have been a period of extraordinary change for law firms. The rapid growth of cor;...

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Coopetition

Public service innovation, defined as the adoption of new technology and methods of service delivery;...

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Global Services Outsourcing

Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achi;...

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Essentials of Service Design and Innovation - 4th Edition

This is the new and expanded FOURTH edition. It will change the way you think about and approach ;...

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