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Loyalty Management in the Airline Industry

University in London, 66 entries in the bibliography, language: English, abstract: This report will demonstrate the importance of Loyalty Management;

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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management

expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme;

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Loyalty Management

In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From;

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Loyalty Management

In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From;

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Customer Loyalty and Brand Management

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Creating Customer Loyalty

expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme;

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Increasing Customer Loyalty via Mobile Customer Relationship Management

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Customer Loyalty and Success

This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the;

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Customer Loyalty and Success

This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the;

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Customer Loyalty and Supply Chain Management

developed within marketing literature. Customer Loyalty and Supply Chain Management is the result of years of work by the authors on different;

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Customer Loyalty and Supply Chain Management

developed within marketing literature. Customer Loyalty and Supply Chain Management is the result of years of work by the authors on different;

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The Loyalty Effect

. Reichheld demonstrates the power of loyalty-based management as a highly profitable alternative to the economics of perpetual churn. He makes a;

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The Loyalty Effect

dismal future of low growth, weak profits, and shortened life expectancy. Reichheld demonstrates the power of loyalty-based management as a;

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A quantitative analysis of student satisfaction and loyalty in the Norwegian School of Hotel Management (NHS), University of Stavanger, Norway

Satisfaction and Loyalty of Students towards the Norwegian School of Hotel Management (NHS). The purpose of this study is also to find out how students;

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Customer Loyalty

You've read about Customer Loyalty in the Los Angeles Times , Dallas Morning News , Miami Herald , Kansas City Star , Entrepreneur;

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Common Sense Supervision

Covers bosses, morale, decision making, stress, professional appearance, integrity, patience, consistency, fairness, loyalty, delegation;

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The Telco Churn Management Handbook

Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry;

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Mobile Support in Customer Loyalty Management

Christian Zeidler identifies the potential of mobile services for the management of customer relationships. He develops a framework that;

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International E-Business

lasting success companies have to intensify their efforts towards customer loyalty and customer relationship management. Without loyalty even the;

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Loyalty to Loyalty

As a virtue, loyalty has an ambiguous place in our thinking about moral judgments. We lauded the loyalty of firefighters who risked their;

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Understanding services loyalty

There has been a great deal of debate over the past 70 years about the construct of loyalty and how it is best measured. There has been no;

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Under New Management

This provocative business management book profiles highly successful companies that are experimenting with new strategies and tactics to;

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Are Customers loyal to the Tesco Superstore in Roundhay

management of customer loyalty has become a key issue in securing competitive advantage. This study focuses on the review of theories behind customer;

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Sales Management

in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function;

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Researching Customer Satisfaction and Loyalty

Customer satisfaction and loyalty has been one of the largest areas of market research for the past twenty years, and interest in it;

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Psychology of Loyalty

In this book, the authors discuss the psychology of loyalty. Topics include the military and political psychology of loyalty; the problem;

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Managing Customer Relationships And Building Loyalty

Relationships and Building Loyalty describes how to acquire and develop desirable, loyal customers within the chosen segments, and the painstaking;

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