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Employees and Employers in Service Organizations

With the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the;

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Employees and Employers in Service Organizations

With the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the;

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The Future of Organizations

This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel, employers, and;

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The Future of Organizations

This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel, employers, and;

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Industrial Relations

Industrial Relations: In-depth Analysis of Important Terms and Concepts provides a detailed exploration of some of the vital aspects;

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Action Research in Organizations

processes? The book examines organizational change processes based on collaboration between employers, employees and action researchers in Europe;

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Managing Organizations to Sustain Passion for Public Service

Almost three decades ago, James Perry created the first survey instrument to measure public service motivation. Since then, social and;

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The Service Providers

satisfaction and loyalty. Integrating theory and research, this book explores the factors that determine the performance of service providers, and;

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Managing People For Service Advantage

Highly capable and motivated people are at the center of service excellence and productivity. Behind today's successful service;

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Valuing People To Create Value

in talent retention. This book aims to provide readers with a comprehensive and practical understanding of motivation by exploring the theories;

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Walk-In Interviews. The Benefits and Consequences for the Organizations and Future Interviewers

-in interviews are spontaneous and unplanned. It is normally very short with a few questions. Walk-In interviews are great for those companies who wishes;

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A Comprehensive Guide to the Fair Labor Standards Act for Public Employers

Employers is for you. Written in clear, easy-to-understand language, this publication covers the basic rules of FLSA-exempt status and digs into;

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Some Tips to Prevent Employment Discrimination Lawsuits

productivity and reduce litigation. Filled with excellent, innovative practical tips, the book teaches employers how to prevent race discrimination;

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Work and Quality of Life

fulfill both their work and non-work roles, to respect and be respected by their employers and coworkers, to be responsible to the organization;

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Intrusive Monitoring

In the increasingly global economy and workplace, the difference in workplace privacy expectations and protections in the United States and;

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Employee Empowerment And Its Impact On The Service Quality

edge. Keeping in view the significance of empowerment and that it has an impact on employee perception towards service quality and customer;

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Organized Civil Servants

In the early 1960s, the militant demands of some organizations of state and local government employees to participate in decisions about;

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Organized Civil Servants

In the early 1960s, the militant demands of some organizations of state and local government employees to participate in decisions about;

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Business Process Reengineering Factors and Employee Performance

Time is full of changes, transformation, and unrest where all the rich suddenly emerge and collapse. All organizations that desire;

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Making the Public Service Millennial

Making the Public Service Millennial explores how a new generation of public service employees affects the dynamics of continuity and;

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SHRM Workplace Violence Survey

Workplace violence is a growing concern for both employers and employees, especially in the aftermath of September 11 and the war in Iraq;

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To Look Like America

become more and more diverse over the next decade, forcing employers to respond to real or perceived barriers to the participation and;

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Individual And Organizational Perspectives On Emotion Management And Display

Affect and emotion have been recognized as important factors in understanding behavior in organizations, as evidenced by the increasing;

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Trade Secrets and Employee Mobility : Volume 44

In the increasingly knowledge- and innovation-based economy in which the mobility of the workforce is vital, employees and ex-employees are;

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The Hiring Prophecies: Psychology behind Recruiting Successful Employees

A ten-year study by milewalk, which included more than ten thousand employees and two hundred companies, surfaced the hidden reasons why;

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The Hiring Prophecies: Psychology behind Recruiting Successful Employees

A ten-year study by milewalk, which included more than ten thousand employees and two hundred companies, surfaced the hidden reasons why;

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Military Veteran Employment

Drawing on the principles and research from industrial/organizational (I/O) psychology and best practices from human resources (HR;

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