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The Service Providers

The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer;

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Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers

control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service;

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Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers

control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service;

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Online Backup Guide for Service Providers - How to Start and Operate an Online Backup Service

New and updated, the Online Backup Guide for Service Providers is a complete guide on starting and operating an Online Backup Service- the;

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Telecom Extreme Transformation

Transform communication service providers (CSPs) to a digital service providers (DSPs) Build the Best-in-Industry, One Unified Network;

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eSourcing Capability Model for Service Providers (english version)

The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations in their;

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Service Providers Working with Persons with Intellectual Disability

Over the past 15 years, burnout among service providers working with persons with intellectual disability has become extensively;

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Homelessness and Housing Advocacy

- Explores the housing process through the direct experiences and perspectives of social service workers, including the barriers they;

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Homelessness and Housing Advocacy

- Explores the housing process through the direct experiences and perspectives of social service workers, including the barriers they;

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Handbook of Person-Centered Mental Health Care

-centered mental health care is essential for keeping service users at the center of care. This handbook uses practical examples across clinical;

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Human Services and Long-term Care

Providing human service through markets is inherently problematic. Quality care is critical and unsa;...

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Human Services and Long-term Care

Providing human service through markets is inherently problematic. Quality care is critical and unsa;...

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Next Generation Networks - Service Delivery and Management

Next Generation Network (NGN) is an innovative revenue stream for the service providers from the increase of their service offerings;

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Service Delivery

This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into;

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Including People with Disabilities in Faith Communities

This book addresses how faith communities, service providers, and families can work together to support the full participation;

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Private Service Providers

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Service Quality in African Restaurants

The tenet of this book is that despite hospitality staff claiming to offer quality services many customers' expectations are not;

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Essentials of Service Marketing

to personalize the offerings, enhance customer loyalty and increase customer life time value to the business. This book gives an explicit;

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User-defined outcomes of community care for Asian disabled people

The NHS and Community Care Act (1990) specifically emphasises the health and social care needs of disabled people from minority ethnic;

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Broadband Internet

Over the past two decades, the Internet has had profound and rapidly growing effects on the economy, culture, and social interactions;

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Care Transitions to and from the National Intrepid Center of Excellence (Nicoe) for Service Members with Traumatic Brain Injury

The U.S. Department of Defense established the National Intrepid Center of Excellence (NICoE) to provide specialized services for troops;

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Creating Positive Systems Of Child And Family Welfare

The North American approach to child protection is broadly accepted, despite frequent criticisms of its core limitations: parental fear and;

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Reimagining the Human Service Relationship

The traditional lines of demarcation between service providers and service users are shifting. Professionals in managed service;

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Network and Information Systems (Nis) Regulations - A Pocket Guide for Digital Service Providers

This pocket guide is a primer for any DSPs (digital service providers) that needs to comply with the NIS Regulations, and explores who they;

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Driving Networked Service Productivity

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical;

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Institutional Reform of Air Navigation Service Providers

In the last 30 years, most developed nations have corporatized their air navigation service providers, providing significant benefits to;

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Designing Service Processes to Unlock Value

The service process design landscape is changing, with many of the previous limitations disappearing on how and by whom services are;

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