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Customer Service Intelligence

Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be;

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Customer Intelligence

Developed from the authors' experience working with firms seeking to build better business intelligence, Customer Intelligence;

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Improve Customer Satisfaction in a Structural Way

Business excellence is all about enabling the organization to give the customer what he wants when he wants it, everywhere, every time, but;

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Artificial Intelligence for Customer Relationship Management

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer;

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Artificial Intelligence for Customer Relationship Management

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer;

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Customer Service Intelligence

Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be;

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Intelligence Analysis

customer needs. The new third edition has been comprehensively revised to reflect changes in the constantly shifting landscape of intelligence;

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artificial Intelligence / Machine Learning In Marketing

The theory and practice of AI and ML in marketing saving time, money;...

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Artificial Intelligence for Customer Relationship Management

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or;

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Artificial Intelligence for Customer Relationship Management

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or;

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Customer Relationship Management

Customer Relationship Management examines the entire scope of this subject including strategy, organisation, marketing and information;

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Real-Time Strategy and Business Intelligence

strategic practices and decision making, customer relationship management, human resource management, competitive intelligence, supplier network;

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Business Strategy in the Artificial Intelligence Economy

data is captured, processed, and utilized to optimize customer interactions has grown by leaps and bounds. The change is redefining the;

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National Security Letters

, directing the recipients to turn over certain customer records and similar information. This book and its corresponding volume present an overview;

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Modern Analysis of Customer Surveys

Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer;

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Customer Oriented Product Design

This book offers a comprehensive reference guide to customer-oriented product design and intelligence. It provides readers with the;

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Customer Oriented Product Design: Intelligent and Fuzzy Techniques

This book offers a comprehensive reference guide to customer-oriented product design and intelligence. It provides readers with the;

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Emotional Intelligence And Marketing

customer experience and to co-create value for key stakeholders in the digitalised and service-dominant logic era. Whilst many competing emotional;

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Customer Relationship Management

Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM;

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Win With Advanced Business Analytics

, customer feedback, competitive intelligence, customer behavior, and industry intelligence into your business practice. * Provides the essential;

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Impacts and Challenges of Cloud Business Intelligence

extraction of relevant data, cloud business intelligence must be utilized. Cloud-based tools, such as customer relationship management (CRM;

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The Four Intelligences of the Business Mind

financial, customer and business data. -Sonja Carberry, Keep Business Strategy in Motion to Stay Competitive, Investor's Business Daily, Jan. 8;

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Artificial Intelligence and Machine Learning for Business

increase profits, reduce costs, save lives and improve customer experiences. Consequently, organisations which understand these tools and know how;

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Artificial Intelligence and Machine Learning for Business

increase profits, reduce costs, save lives and improve customer experiences. Consequently, organisations which understand these tools and know how;

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SAP C4HANA An Introduction

Dive into the new SAP C/4HANA suite. Understand how SAP C/4HANA handles marketing, commerce, sales, service, and customer data processes;

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Managing Customer Experiences in an Omnichannel World

customer journeys, omnichannel retailing, digital and mobile marketing, augmented and virtual reality, gamification, artificial intelligence;

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