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Field Service Management

Field Service Management provides strategies for building quality and adding value to the customer-vendor relationships, through effective;

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Total Quality Management for Custodial Operations

This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to;

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Quality Assurance for Building Design

Many building design firms, engineering consultancies and architectural practices are seeking certification that they provide a quality;

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Services Marketing

focusing strongly on customer satisfaction, service quality and customer service. Building on the seminal work of Hoffman and Bateson, the authors;

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Services Marketing B&W

focusing strongly on customer satisfaction, service quality and customer service. Building on the seminal work of Hoffman and Bateson, the authors;

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Quality of Service in IP Networks

book is perfect for you, technical professionals who are looking for information building blocks of Quality of Service and who want to grasp;

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On Great Service

Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only;

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Building Quality Service

of what quality service is, and to adapt their responses to meet their unique needs. This high level of communication skill has not, until now;

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Building Quality Service

of what quality service is, and to adapt their responses to meet their unique needs. This high level of communication skill has not, until now;

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Building Service-oriented Government

Providing quality public service is one of the essential functions of a government. In the turbulent time, however, governments worldwide;

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Service Quality, Customer Satisfaction and Loyalty

. Satisfying customers and building their loyalty could prove to be very critical for the success of the banking organizations in Pakistan. This study;

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Service Quality and its Effect on Customer Satisfaction

In today's competitive environment delivering high quality service is the key for sustainable competitive advantage. Customer's;

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Real-time Systems' Quality of Service

Real-time Systems' Quality of Service examines the attainability of efficiency, economy, and ease of use, which make up the quality;

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Assessing Service Quality in Academic Libraries

important measure of service quality in libraries. User perceptions about academic libraries seem to have been largely ignored by library management;

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Assessing Delivery of Service Quality at University of Gondar

quality of their services given to the students. It is high time to know the current status and level of service quality in different colleges;

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Is Pakistan International Airlines Up to the Mark?

of service quality subject of many researches. But evaluating service quality of airlines was not much studied. The aim of this research is to find;

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Service Quality in the Hotel Industry

Quality issues & challenges in hotels. The literature review indicates that the quality of service is a major issue for hotel businesses;

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Indoor Radio Planning

higher data speeds and quality for mobile applications intensifies, ensuring adequate in-building and tunnel coverage and capacity;

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Discovering The Soul Of Service

In DISCOVERING THE SOUL OF SERVICE Leonard L. Berry goes beyond the scope of his previous works on service quality to show how flourishing;

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Network Quality of Service

In the field of computer networking and other packet-switched telecommunication networks, the traffic engineering term quality of service;

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Human Services and Long-term Care

Providing human service through markets is inherently problematic. Quality care is critical and unsatisfactory human service greatly;

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Human Services and Long-term Care

Providing human service through markets is inherently problematic. Quality care is critical and unsatisfactory human service greatly;

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Airline Industry

Service quality has become prime part of all highly developed organization's strategic plan. Higher attention on service quality has;

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Delivering Quality Service

Describes the five attributes of quality service and explains how to identify customer expectations;

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Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers

control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service;

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Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers

control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service;

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Maintaining of Quality

Optimized quality of IT services are those which need pre-analysis of users' requirements, service provider's capabilities as well as;

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