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A Dictionary of IT Service Management

throughout, this booklet was written to provide a single comprehensive dictionary of IT service management terms, acronyms and abbreviations.;

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International Dictionary of Hospitality Management

of hospitality management. With over 728 entries, it covers everything you need to know, from a concise definition of back office systems, to management;

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International Dictionary of Hospitality Management

of hospitality management. With over 728 entries, it covers everything you need to know, from a concise definition of back office systems, to management;

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Dictionary of Probation and Offender Management

. As well as bringing an increased emphasis on skills and qualifications it has also introduced a new set of ideas and concepts into the;

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Dictionary of Probation and Offender Management

. As well as bringing an increased emphasis on skills and qualifications it has also introduced a new set of ideas and concepts into the;

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Work, Jobs, and Occupations

offices using a descriptive system of occupational keywords rather than occupational titles has led to a claim that a dictionary of occupational;

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It Service Management

as a test preparation guide to the Foundation Certificate exam on IT service management. Based on the latest edition of the ITIL books on;

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Service Management and Operations

for undergraduate and graduate courses in Service Management or Service Operations Management. This text takes a multidisciplinary;

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Public Service Logic

. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book;

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IT Service Management 3rd Ed

edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building;

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Service Management & Marketing 4E

Written by a leading pioneer in the field, the revised and updated fourth edition of this successful text examines service management and;

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It Service Management

ITIL(R) and IT Service Management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT;

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Service Science and Its Management

As the industrial sector has undergone development, it has also undergone a shift. It is now a customer centric industry. Thus service;

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Service Science and Its Management

As the industrial sector has undergone development, it has also undergone a shift. It is now a customer centric industry. Thus service;

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Service Science and Its Management

As the industrial sector has undergone development, it has also undergone a shift. It is now a customer centric industry. Thus service;

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Foundations Of Service Level Management

Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing;

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Service And Operations Management

, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non;

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Service Design Based on ITIL V3

This Management Guide is a concise summary of the IT Service Management An Introduction. A quick, portable reference tool to the standards;

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Service Management

concepts of this field. Service management is a part of supply chain management. It concerns itself with the provision of service to the customer;

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Service Transition Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Service Operation Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Service Strategy Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Service Operations Management

Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and;

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Black's Student Medical Dictionary

Black's Medical Dictionary has been the best-selling medical dictionary for over 100 years. It is invaluable as a home reference and for;

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The Manager's Bridge Certificate In It Service Management

bridge the gap between their existing qualification and ITIL(R) Expert in IT Service Management. This book can be used as a learning aid for self;

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ITIL Continual Service Improvement 2011

ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management;

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Service Delivery

consideration. Issues covered include: service level management; financial management for IT services; and IT service continuity management.;

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