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Telephone and Helpdesk Skills: A Guide to Professional English

If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested;

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Telephoning in English Audio CD

Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make;

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Telephone English

Trains the students to use the telephone confidently and effectively in the course of their work. In;...

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Tele-Stress

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telep;...

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Tele-Stress

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telep;...

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The New Robert's Rules of Order

in contemporary English and adds sections on conferences by telephone and computer, sample dialogues, and more. Reissue.;

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50 Ways to Improve Your Business English

allow the learner to make noticeable improvement in their business English with minimum effort. Whether attending meetings, giving presentations;

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Telephone Business

Telephone Business;...

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The Concise Guide to Telephone Tactics

Everything you will ever need to know about using the telephone in business by expert sales trainer ;...

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50 Ways to Improving Your Telephoning and Teleconferencing Skills

allow the learner to make noticeable improvement in their business English with minimum effort. With the advent of sophisticated digital;

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New International Business English Student's Book

New International Business English is a course for upper intermediate (B2) level learners who need to use English in their day-to-day;

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Telephone Conversation

We are the people of the phone. We measure out our lives in coffee-spoon-sized speech events. Both a;...

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Telephone Skills at Work

In today's technology-driven business world, there's an essential set of rules for using the telepho;...

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Telephone Consultations in Primary Care

The aims of this book are to: guide primary care professionals in the appropriate use of the telepho;...

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Selling by Telephone

Call centres are one of the expanding industries of the 21st century, and telesales is an important ;...

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Telephone Installation Handbook

The definitive guide to home and small business installation -- extensions, modems and telephone sys;...

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