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Telephone and Helpdesk Skills: A Guide to Professional English
concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a;
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Telephoning in English Audio CD
Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make;
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Telephone Tactics
A comprehensive guide to using the telephone in business that features examples of best practice, and advice on how to use it for selling;
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How to Manage the IT Help Desk
packed into one volume. The 'How To' book that every IT department needs, it will help turn your helpdesk into a company asset. How to be;
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How to Manage the It Help Desk
packed into one volume. The 'How To' book that every IT department needs, it will help turn your helpdesk into a company asset. How to be;
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New International Business English Student's Book
New International Business English is a course for upper intermediate (B2) level learners who need to use English in their day-to-day;
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50 Ways to Improving Your Telephoning and Teleconferencing Skills
The 50 ways...series provides a range of instant ways to improve your communications skills in business. The 50 tips in these books will;
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Telephone Skills at Work
the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more.;
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The Grants Register 2019
The Grants Register 2019 is the most authoritative and comprehensive guide available of postgraduate and professional funding worldwide. It;
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The Grants Register 2020
, eligibility and value of awards; and information on over 3,500 awards. Awarding bodies are arranged alphabetically with a full list of awards to allow;
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The Grants Register 2022
The Grants Register 2022 is the most authoritative and comprehensive guide available of postgraduate and professional funding worldwide. It;
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English Panorama 1 Teacher's Book
English Panorama is a two-level general English course for adult learners at post certificate level. It will be used by those who wish to;
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English Panorama 2 Student's book
English Panorama is a two-level general English course for adult learners at post certificate level. It will be used by those who wish to;
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English Panorama 2 Teacher's Book
English Panorama is a two-level general English course for adult learners at post certificate level. It will be used by those who wish to;
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English Panorama 1 Student's book
English Panorama is a two-level general English course for adult learners at post certificate level. It will be used by those who wish to;
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Communication Lab
various skills that are required when having to use a second language during said career. All units are centered on one IT-related topic and;
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Counselling by Telephone
, training, quality and supervision in relation to the telephone [with] a useful chapter on its technology in relation to counselling' - Counselling;
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The Grants Register 2014
postgraduate and professional funding worldwideInternational coverage of grants in 49 countries, both English and non-English speaking Vergelijkbare producten zoals The Grants Register 2014
Hiring Resumes Presents... Interview Presentation A How to Guide for Job Seekers
qualifications to do the job. You have to walk the walk and talk the talk as well as look and play the part of a professional!!;
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50 Ways to Improve Your Business English
The 50 ways...series provides a range of instant ways to improve your communications skills in business. The 50 tips in these books will;
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Meeting the Standards in Primary English
This straightforward guide to the professional standards and requirements for primary teachers illustrates the best ways of developing;
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Professional Studies in the Primary School
standards promotes the development of reflective, creative and imaginative teaching skills links theory with practice to show students how to;
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Professional Studies in the Primary School
standards promotes the development of reflective, creative and imaginative teaching skills links theory with practice to show students how to;
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Legal English How To Understand & Mast
Legal English: How to Understand and Master the Language of Law offers a contemporary guide for students and practitioners alike who;
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Communication Skills For The Healthcare Professional, Enhanced Edition
Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and;
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DBC:TELEPHONING
Telephoning aims to help learners of Business English develop the skills and language needed to deal effectively with business telephone;
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