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Recruiting and Retaining Call Center Employees (In Action Case Study Series)

organizational skills. Recruiting and Retaining Call Center Employees illustrates the various ways employees can reach their potential and thereby;

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Retaining Your Best Employees (In Action Case Study Series)

Keeping and retaining your best, high-performing employees is tough. But here's a resource that helps you take the best retention;

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The Hiring Prophecies: Psychology behind Recruiting Successful Employees

A ten-year study by milewalk, which included more than ten thousand employees and two hundred companies, surfaced the hidden reasons why;

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The Hiring Prophecies: Psychology behind Recruiting Successful Employees

A ten-year study by milewalk, which included more than ten thousand employees and two hundred companies, surfaced the hidden reasons why;

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Retaining Your Foodservice Employees

specific actions you can take to meet these employee needs such as listening to your employees, coaching them for better performance, and using;

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The Water Workforce

implement effective solutions to workforce problems with a planned approach to organization and work design, followed by action to improve the;

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Competing For Talent

strategies, action plans, tools and information that any business can use to become an Employer of Choice. And she includes a wealth of suggestions;

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The Power of Magnetic Leadership

segment the book. R = Recruiting the Right people at the Right time in the Right place, and Retaining them. E = Engaging, Empowering, and;

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Call Center Operation

staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature;

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Recruiting and Retaining a Diverse Workforce

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Call Center

with other call center professionals and equip readers with the tools and knowledge she's acquired on the line.Call Center teaches managers how;

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Workflex

For today's fast-paced and diverse workforce, workplace flexibility is a crucial element for success on and off the job and employers who;

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Recruiting, Retaining and Promoting Culturally Different Employees

The USA and Canada welcomes every year significant numbers of immigrant professionals who have high levels of formal education (Bachelors;

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Recruiting, Retaining and Promoting Culturally Different Employees

The USA and Canada welcomes every year significant numbers of immigrant professionals who have high levels of formal education (Bachelors;

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Human Resources Management in the Hospitality Industry

functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are;

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Diversity at Work

action and employment equity legislationSuccessfully implementing a sound and effective diversity strategy in your organizationAchieving improved;

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Recruiting for Results

Recruiting for Results: Secrets of Selecting the Right Person for the Job Recruiting for Results combines self-study with realistic;

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Call Center Rocket Science

"I once heard it said that running a call center is not rocket science. While you may not need the skills and education of an aerospace;

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Startups

publishes a series of small business books to offer you more detailed help and advice. At Startups, we're as passionate about small business as you;

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Financial Regulators

regulators are aligned with six key practices for effective performance management systems, (2) the actions these agencies have taken to assess and;

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Recruiting, Retaining, and Retraining Secondary School Teachers and Principals in Sub-Saharan Africa

Recruiting, Retaining and Retraining Secondary School Teachers and Principals in Sub-Saharan Africa is based on country studies in Ethiopia;

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Bottom-Line Call Center Management

'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective;

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Bottom-Line Call Center Management

'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective;

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42 Rules for Outsourcing Your Call Center (2nd Edition)

'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and;

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Lives on the Line How the Philippines became the World's Call Center Capital Global and Comparative Ethnography

of a global market for voice over the past two decades. Drawing upon case studies of sixty Filipino call center workers and two years;

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Organizing for Power and Empowerment

economic change, this book offers a coherent practice-based framework for understanding social action, with power and empowerment at the center;

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Call Center Continuity Planning

A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost;

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