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Questioning Performance Measurement: Metrics, Organizations and Power

Questioning Performance Measurement: Metrics, Organizations and Power is the first book to interrogate the organizational turn towards;

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Non-Financial Disclosure and Integrated Reporting

the ethical conduct of organizations. Performance measurement for sustainability and corporate social responsibility (CSR) plays a;

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Transforming Performance Measurement

Accurately measuring performance-of individuals, departments, projects, and initiatives-is the single best way to ensure strong;

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Five Core Metrics

Design11: The Power of the Trade-Off12: Turning Your Estimate into a Bid13: The Main Build Leads to Operational Capability14: The Operation and;

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Keeping Score

* Measure customer satisfaction and value * Measure quality of products and services before they reach customers * Perform process measurement;

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Program Evaluation and Performance Measurement

Program Evaluation and Performance Measurement offers a conceptual and practical introduction to program evaluation and performance;

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Managing IT Performance to Create Business Value

as performance measurement and management, continuous process improvement, knowledge management, risk management, benchmarking, metrics;

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Thinking Strategically

includes the item being measured, the unit of measurement, and the value of the unit?offer a tool for measuring such progress; improving program;

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Improving Your Measurement of Customer Satisfaction

Marketing Metrics President Vavra (Pace U.; White Plains, NY) details the philosophy and key issues of customer satisfaction measurement;

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Accelerating Sales Force Effectiveness through Cultural Change

from mediocrity to superiority will only be realized with continual process improvements and measurement metrics to guide the journey;

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Marketing Metrics

section on accountability and standardization in marketing measurement. As in their best-selling previous editions, the authors present pros, cons;

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Ultimate Performance

led to an increased demand and focus on HR metrics. Ultimate Performance approaches this challenge by providing clear, proven measurement;

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Implementing the Project Management Balanced Scorecard

investigates numerous sample scorecards, metrics, and techniques. It examines recent research on critical issues such as performance measurement and;

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Implementing The Project Management Balanced Scorecard

investigates numerous sample scorecards, metrics, and techniques. It examines recent research on critical issues such as performance measurement and;

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Behavioral Public Performance

A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has;

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Measuring and Managing Performance for Law Firms

Law Firms offers an overview of the measurement and metrics that firms can employ to effectively manage their work force and firm-wide;

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The Tyranny of Metrics

How the obsession with quantifying human performance threatens business, medicine, education, government-and the quality of our lives;

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Keeping Score

approach to measurement and redesign inadequate metrics and systems used to collect and report data. Developing an accurate measurement system;

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The Digital Metrics Field Guide

measurement and want to become more confident. They want to know what metrics are available, what is known about them, how to select them, and how to;

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Performance Measurement and Incentive Systems in Purchasing

In recent years, purchasing performance measurement have steadily gained in importance in theory and practice. Yet, in many cases, the;

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The Public Productivity and Performance Handbook

focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human;

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Performance Measurement and Management Control

This new volume contains selected papers that were presented at the 2013 conference on performance measurement and management control;

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The Performance of Concentrated Solar Power (CSP) Systems

The Performance of Concentrated Solar Power (CSP) Systems: Analysis, Measurement, and Assessment offers a unique overview of the;

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Beyond the Balanced Scorecard

measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed;

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Measuring What Matters

toolkits available. The Power Tools for Measurement section is jam-packed with instruments to help teams gather measurable information, case;

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Performance Measurement and Management Control

This volume contains exemplary papers that were presented at the 2017 Conference on Performance Measurement and Management Control in Nice;

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Whether Profit is the only Determinant of Performance; a study on SMEs?

assessment of SMEs, its performance measurement system, viewpoint of different valuable authors on performance measurement of SMEs and approaches;

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