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OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge

This textbook offers full support to students in completing their Level 2 NVQ in Customer Service quickly and easily. All NVQ jargon and;

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NVQ Level 2 Certificate Customer Service (QCF)

optional units of the Level 2 in Customer Service. Written by an experienced senior verifier and edited by the Chief Verifier, the book maximises;

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NVQ/SVQ Level 2 Customer Service Candidate Handbook

The best support for the new NVQ/SVQ Customer Service standards;

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S/Nvq Level 2 Customer Service

Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book;

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S/NVQ Level 2 Customer Service

Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book;

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S/Nvq 3 Customer Service Candidate Handbook

This work offers full support for the latest NVQ/SVQ Level 2 Customer Service standards. Written to match the latest specification, this;

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Level 2 NVQ Certificate in Team Leading (QCF)

This textbook will support students in completing their Level 2 NVQ in Team Leading quickly and easily, especially when their assessor;

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Managing Customer Service

Level 3 SNVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).;

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NVQ/SVQ Level 3 Business & Administration Candidate Handbook

Written in line with the revised QCF Framework to offer authoritative coverage of the new 2010 NVQ/SVQ Business and Administration;

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Carpentry NVQ Level 2

Technical Certificate, as well as SNVQ Level 2.;

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OCR Business and Administration NVQ Level 2

Written to the QCF 2010 standards, this new textbook covers the core and most popular optional units of the OCR NVQ Level 2 in Business and;

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Plastering NVQ and Technical Certificate Level 2 Student Book

This is a full-colour, user-friendly Student Book that will ensure students are totally prepared for all elements of the Level 2 SNVQ and;

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Business and Administration NVQ Level 2

of the NVQ Level 2 in Business and Administration. Written by experienced authors and overseen by a senior assessor, this book maximises your;

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Food and Beverage Service for Levels 1 and 2

clearly, and the topics are mapped carefully to both the NVQ and VRQ in Professional Food and Beverage Service at Levels 1 and 2 so you can find;

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Children & Young People's Workforce Level 2 Certificate

This student book is mapped to the QCF qualifications, covering all of the mandatory units and optional units. The eye-catching text design;

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Supporting Care Practice Level 2 (For Techncial Certificates)

exactly what they need. * Based on Yvonne Nolan's popular SNVQ Level 2 Care Candidate Handbook - the perfect accompaniment to this book. * Key;

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Electrical Installations for NVQ Level 3

This new book provides students with a much-needed up-to-date resource on electrical installations level 3. It covers all of the;

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Edexcel Entry Level Certificate in Maths Pupil Book

The Edexcel Entry Level Certificate in Mathematics provides awards at levels 1, 2 and 3 of the National Curriculum and prepares students;

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OCR Business & Administration NVQ Level 3

Written to the QCF 2010 standards, this new textbook covers the core and most popular optional units of the OCR NVQ Level 3 in Business and;

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Business and Administration NVQ Level 3

of the NVQ Level 3 in Business and Administration. Produced by experienced authors and overseen by a senior assessor, this book maximises your;

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Electrical Installations NVQ and Technical Certificate Book 2

Topic-based Student Book now fully revised to meet the 17th Edition IEE Wiring Regulations;...

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NVQ/SVQ Level 2 Cleaning Student Book

Up-to-date, tailored support to help candidates through their NVQ as quickly and easily as possible! Delivers the knowledge;

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Electrical Installations Level 2 2330 Technical Certificate Student Book Revised Edition

17th wiring regulations.Dedicated Student Book purely for the Level 2 Technical Certificate syllabus requirements, so students can be sure the;

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Teaching Assistant's Handbook for Level 2

The perfect companion for those taking a qualification in Supporting Teaching and Learning in Schools at Level 2. Support the development;

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NVQ/SVQ Diploma Level 2 Spectator Safety

New textbook supporting the revised NVQ/SVQ Diploma standards for Level 2 Spectator Safety;

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Carpentry and Joinery NVQ and Technical Certificate Level 3 Candidate Handbook

Fully updated throughout to cover all the Technical Certificate Diploma requirements, and all the underpinning key knowledge for the NVQ;

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Child Care and Development

courses leading to GCSE Home Economics - Child Development; CACHE Level 2 Certificate in Child Care and Education; NVQ Level 2 in Early Years Care;

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