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The Oliver Wight Class

The Oliver Wight Class: A Checklist for Business Excellence is written by some of the leading business improvement specialists who educate;

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Managing for Quality and Performance Excellence

MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the;

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Managing for Excellence

A quick-and-easy companion volume to Essential Manager's Manual provides more than 1,200 tips and te;...

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The Leadership & Managerial Habits of Highly Effective Chief Audit Executives - Inspiring Excellence in Leading and Managing the Internal Audit Function

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Managing for Marketing Excellence

Aims to show how efficient management of marketing processes can improve performance, relates the ro;...

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Managing Customer Service Pocketbook

For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit;

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Excellence in Managing Worldwide Customer Relationships

management and provides a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class;

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Managing for Quality and Performance Excellence

Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the;

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Diversity Research and Policy

. Furthermore, it reflects on the implications for policymakers. The volume is a vital tool for anyone conducting research on diversity and an;

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Managing Quality in Projects

management and identifying sources of measurement for project excellence. Thereafter he expands his focus to discuss which tools can be effectively;

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Managing Quality in Projects

management and identifying sources of measurement for project excellence. Thereafter he expands his focus to discuss which tools can be effectively;

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A Systems Approach to Managing the Complexities of Process Industries

software and presents the practical web-based approach of Analysis & Dynamic Evaluation of Project Processes (ADEPP) for system engineering of the;

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Strategic Human Resource Management

Strategic Human Resource Management aims at helping students understand the changing environmentand its implications for managing human;

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Managing Successful Universities

throughout the English speaking world and beyond. Professor Simon Marginson, Centre for the Study of Higher Education, University of Melbourne;

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Inclusion and School Improvement

This practical comprehensive book for senior managers and inclusion coordinators covers all the essential aspects of how to manage;

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Basic Construction Management

for: recruiting and keeping the best trade contractors; scheduling that makes sense; developing and implementing quality practices This book;

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A Teacher's Guide to Excellence in Every Classroom: Creating Support Systems for Student Success (Creating Support Systems to Increase Academic Achiev

impact and increase student success. Discover how to build relationships for learning, increase engagement, differentiate instruction, foster;

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Complaint Management Excellence

alienate potential new ones. Complaint Management Excellence provides practical advice, tools and techniques for managers to adopt when managing;

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Managing Successful Universities

Defines good management in a university context and how it can contribute to university success. Thi;...

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New Loss Prevention

Challenging existing ideas about not only what constitutes retail shrinkage, but also the approach t;...

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Working Toward Excellence

Working Toward Excellence identifies eight values for achieving excellence in work and life including hunger, effort, process, quality;

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Toward Quality Assurance and Excellence in Higher Education

, and these bocks should be incorporated in a quality-oriented concept for sustainable excellence of higher education. The model integrates four;

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Building Sustainable Competitive Advantage: Through Executive Enterprise Leadership

for leading an enterprise to total excellence. It does this by focussing on achieving sustainable significant growth in revenue and;

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Excellence in the Workplace, Legal and Life Skills in a Nutshell

A people-skills book for new lawyers, law students, paralegals, and pre-law students. Identifies skills lawyers need; addresses getting;

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Managing Flexibility

need for managing flexibility is growing to cope with the developments and challenges in the global business environment. This can be seen from;

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Managing Worker Safety And Health For Excellence

II exposure to health and safety hazards in the workplace can be prevented. But only if the systems for initiating and monitoring controls;

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Applied Wetlands Science and Technology, Second Edition

provides the fundamentals for delineating, identifying, and regulating wetlands. It covers functions and values, ecological assessments, and how to;

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