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Making It Happen' in Public Service

became a reality in Wales. It is an account of constitutional, cultural, organizational and human change set within a dynamic political context;

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Ethics Challenge In Public Service

day. It contains a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous;

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Making the Public Service Millennial

Making the Public Service Millennial explores how a new generation of public service employees affects the dynamics of continuity and;

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Public Service Media in Europe

theory and policy development in a bottom-up manner. It explores the practices of Public Service Media across Europe, assessing the rules that;

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Public Service Media in Europe

theory and policy development in a bottom-up manner. It explores the practices of Public Service Media across Europe, assessing the rules that;

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Making it happen

transformation, very little is known of the manner in which they were executed. With this book, Making It Happen, From Policies to Implementation, we;

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Public Service Values

importance of these values in the daily decision making processes of public service professionals. A discussion of these very tenets and their;

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Public Service Values

importance of these values in the daily decision making processes of public service professionals. A discussion of these very tenets and their;

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Sustainability Driven Service Innovation

resolve the traffic increasing related problems and create a sustainable public transport system, it is essential to invest the resources based on;

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Management Accounting in Public Service Decision Making

operational and strategic decision making in public services internationally. This book provides a comprehensive and leading-edge guide to the topic;

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Management Accounting in Public Service Decision Making

operational and strategic decision making in public services internationally. This book provides a comprehensive and leading-edge guide to the topic;

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Making-It-Happen

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Managing Change in the Public Services

This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service;

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Public Service Logic

. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book;

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Making Learning Happen

'Making Learning Happen has been an essential read for new academic staff since it first appeared. The third edition is exceptionally;

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The Customer Service Revolution

have implemented policies that favor themselves instead of the customers who keep them in business. Employees are treated as money-making;

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Making Sense of Public Sector Investments

. It provides managers and policy makers in healthcare, government and private sector organisations with a tried and tested decision making;

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The Little Book of Making Big Change Happen

If you are leading or part of a team making big change happen you are probably familiar with questions such as: How do we create the sense;

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Professional Service Firms and Politics in a Global Era

This volume explores the influence of professional service firms on public policy-making from a global perspective. Drawing on cases;

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Making Learning Happen

Making Learning Happen provides an accessible and practical discussion of teaching and learning for the post-compulsory sector of higher;

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Reinventing Public Service Delivery in India

variety of sectors, making it possible to discern common threads in reform. Third, evidence to indicate a positive impact on service delivery;

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Public Administration and Governance

at maximizing efficiency and effectiveness. It also strives to provide better customer service. Some of the significant aspects of public;

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Ethics for the Public Service Professional

the Public Service Professional, Second Edition serves as a single-source resource for the topic of ethics and ethical decision making as it;

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Ethics for the Public Service Professional

Public Service Professional, Second Edition serves as a single-source resource for the topic of ethics and ethical decision making as it relates;

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Invitation to Public Administration

with a public service career even as it evokes self-reflection. It is equally useful for undergraduate through Ph.D. level readers, and it;

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Invitation to Public Administration

with a public service career even as it evokes self-reflection. It is equally useful for undergraduate through Ph.D. level readers, and it;

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Public Service

service in other systems, proposals for rethinking public service systems, and questions as to the future of the public service. It recaptures a;

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