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Linguistic Ethnography of a Multilingual Call Center

in phone interactions. Drawing on an extensive original research it provides a behind-the-scenes view of a multilingual call center in London and;

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Linguistic Ethnography of a Multilingual Call Center

in phone interactions. Drawing on an extensive original research it provides a behind-the-scenes view of a multilingual call center in London and;

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Ethnography, Superdiversity and Linguistic Landscapes

approach to linguistic landscaping, he demonstrates how multilingual signs can be read as chronicles documenting the complex histories of a place.;

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Language Ideologies in Transition

policy, and ideologies underlying multilingual activities. Linguistic and cultural diversity is approached from different theoretical and;

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Multilingual Writers and Writing Centers

Centers is a call to invigorate the preparation of tutors and directors for the negotiation of the complexities of multilingual and multicultural;

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Plurilingual Pedagogies for Multilingual Writing Classrooms

* Presents a wide range of pedagogies and strategies that center students' linguistic repertoires as strengths * Contributions from top;

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Languaging Myths and Realities

linguistic capabilities of their multilingual international students. However, there is often a mismatch between these scores and the initial;

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Exploring Multilingual Hawai'i

Employing an approached informed by language ecology and linguistic ethnography, Exploring Multilingual Hawai'i examines situated language;

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Exploring Multilingual Hawai'i

Employing an approach informed by language ecology and linguistic ethnography, Exploring Multilingual Hawai'i examines situated language;

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Multilingual Computer Assisted Language Learning

technology enriches multilingual language learning, as well as how multilingual practices enrich computer assisted language learning (CALL) by;

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Multilingual Computer Assisted Language Learning

technology enriches multilingual language learning, as well as how multilingual practices enrich computer assisted language learning (CALL) by;

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Three is a Crowd?

. Parallel strategies accounting for monolingual and multilingual language management shape a truly illuminating picture of child linguistic;

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Ethnography, Superdiversity and Linguistic Landscapes

approach to linguistic landscaping, he demonstrates how multilingual signs can be read as chronicles documenting the complex histories of a place;

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Lives on the Line How the Philippines became the World's Call Center Capital Global and Comparative Ethnography

of a global market for voice over the past two decades. Drawing upon case studies of sixty Filipino call center workers and two years;

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Advertising and Multilingual Repertoires: From Linguistic Resources to Patterns of Response

Advertising and Multilingual Repertoires explores advertising from the perspective of multilingual audiences. Santello introduces the key;

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Advertising and Multilingual Repertoires: From Linguistic Resources to Patterns of Response

Advertising and Multilingual Repertoires explores advertising from the perspective of multilingual audiences. Santello introduces the key;

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Linguistic Ethnography: Collecting, Analysing and Presenting Data

This succinct overview focusses on the experience of conducting linguistic ethnography and the role of the researcher, providing readers;

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CALL for Background

The volume discusses a multitude of ways in which CALL can serve to develop and support broadly conceived issues-of background in language;

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Exploring Language in a Multilingual Context

Proposing a new methodological approach to documenting languages spoken in multilingual societies, this book retraces the investigation;

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Exploring Language in a Multilingual Context

Proposing a new methodological approach to documenting languages spoken in multilingual societies, this book retraces the investigation;

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Advertising and Multilingual Repertoires

Advertising and Multilingual Repertoires provides an introduction to the linguistic processes involved in advertising discourse and;

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Multilingual Youth Practices in Computer Mediated Communication

, heteroglossic potential of their linguistic repertoires, from rudimentary attempts to engage with others in a second language to hybrid multilingual;

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Multilingual Youth Practices in Computer Mediated Communication

, heteroglossic potential of their linguistic repertoires, from rudimentary attempts to engage with others in a second language to hybrid multilingual;

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Multilingual Literature as World Literature

each other. Second, by exploring how politics and ethics contribute to shaping multilingual texts at a particular time and place, with a focus;

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Call Center Operation

Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call;

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Multilingual Memories

Drawing on a range of disciplines from within the humanities and social sciences, Multilingual Memories addresses questions of remembering;

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Migrant Communication Enterprises

This critical sociolinguistic ethnography explores "locutorios" (ethnic call shops) in Barcelona, where migrant populations mobilise to;

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