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IT Vendor Management as a Measure for Ensuring the Performance of Business Critical Software and Services

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Software Engineering for Enterprise System Agility

of innovative research that identifies the critical technological and management factors in ensuring the agility of business systems and investigates;

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Managing IT Performance to Create Business Value

covers how to design IT-specific measures and financial metrics as well as the establishment of a software measurement program. From there, it;

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ISO19770-1:2012 SAM Process Guidance

This pocket guide offers a concise summary of the principles of software asset management as conveyed by ISO 19770-1: 2012, and provides;

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Software Development Teams

software projects are different. It then discusses the characteristics, skills and competencies that are required for a perfect programmer or a;

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Beyond the Balanced Scorecard

Business Environment SupplierVendor performance Strategy and Financials This book will show you how to construct a performance index, as well;

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Digital Transformation and Innovative Services for Business and Learning

empowerment, and data sharing as key strategies and as service disruptors for information delivery and record management. Higher education;

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Value Creation from E-Business Models

-Business Vendor Applications and Services, this book is the critical dissection of E-Business that today's academic community needs.

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Business Performance Measurement and Management

performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on Perspectives;

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Business Performance Measurement and Management

business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on;

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Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products

exceptional dividends. Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products is an essential;

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Vendor Management Complete Self-Assessment Guide

here? And is there a different way to look at it?'For more than twenty years, The Art of Service's Self-Assessments empower people;

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Business Measurements for Safety Performance

performance. It can and should be measured using the same criteria as all other business sectors. Safety performance can affect a company's bottom;

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Business Measurements for Safety Performance

performance. It can and should be measured using the same criteria as all other business sectors. Safety performance can affect a company's bottom;

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The Strategic Role of Software Customization

Matthias Bertram aims to develop a deeper understanding of software customization and its strategic role for software product management;

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IT-Outsourcing for four organizations

IT-Outsourcing is a concept that describes the supply of part or all of IT services by an external supplier company, known as IT-vendor, to;

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How Clouds Hold IT Together

(ITIL)-the 5-volume bible of standard IT service management practices that is the single most important tool for aligning IT services with;

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IT as a Service (ITaaS) Framework, The

-based on the work pioneered by Cisco's own global IT organization-is a proven model for transforming to an end-to-end Services Organization, and;

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Software Business

, delivery, and maintenance of software products and IT services to enterprises and individual customers, as well as from digital content. Although;

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The Efficient Enterprise: Increased Corporate Success with Industry-Specific Information Technology and Knowledge Management

-specific software, and workflow management. The third and largest section of the book explores facets of integrated industry-specific IT for;

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Performing the State

Performance measurement is now a key management tool used by government to assess and enhance public services. It is also used as a tool;

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Performing the State

Performance measurement is now a key management tool used by government to assess and enhance public services. It is also used as a tool;

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Pro Linux System Administration

makes it easy for small- to medium--sized businesses to enter the world of zero--cost software running on Linux and covers all the distros you;

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Service-oriented Software System Engineering

modules. SOA can be viewed as a perspective of the global IT environment, in the sense that it allows for development, supply and use;

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Leading and Managing Strategic Suppliers

Strategic suppliers provide critical products and services to their clients. In a production environment, if the supply chain for critical;

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Managing for Public Service Performance

How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face;

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The Performance of Projects and Project Management

develop the performance of project management. This involves developing new skills and capabilities, such as a learning approach across;

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