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Effective Complaint Management
authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers. Dissatisfied customers;
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Why Do Consumers Use the Internet for Complaining to the Company?
dissatisfied customers choose the Internet for complaining to the company supports practitioners in designing an effective online service recovery;
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Dissatisfied Customers
At an institution of higher learning in one of China's richest coastal cities, the college students ;...
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Customer Loyalty Risk Measurement for Manufacturing Products
Dissatisfied. If the result is Zero, it means customers are Satisfied and if the result is Negative, this means customers are Highly Satisfied or;
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It's the Customer, Stupid!
Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their;
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Creating the New American Hospital
through a crisis - closures, layoffs, soaring costs, dissatisfied customers, and increased turnover - some hospitals have dramatically improved;
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Spoil 'em Rotten!
out the back because they feel unimpressed, dissatisfied, or even insulted by the terrible service they receive."Spoil 'em;
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Healthcare Value Selling
same old way is a recipe for price erosion, declining margins, frustrated salespeople, and dissatisfied customers. Based on;
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Managing Negative People
Negative people are more likely to be dissatisfied with their lives and jobs, leading to increased absenteeism and lowered productivity.;
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The Journey
Have you been feeling empty and spiritually dissatisfied in spite of regularly attending church? Have you been feeling like you are in a;
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The Dynamics of Service
, nonprofit, or government. Yet, in an era where the customer is supposedly king, individuals are increasingly dissatisfied with the service they;
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How to Make Money Online
Are you dissatisfied with your current financial situation? Are you putting in long hours on your day job and have nothing to show for? Are;
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Fix Your Eyes on Jesus
Even the most well-meaning Christian can become lonely, angry, and dissatisfied. The bestselling author of Disciplines of the Beautiful;
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Fix Your Eyes on Jesus
Even the most well-meaning Christian can become lonely, angry, and dissatisfied. The bestselling author of Disciplines of the Beautiful;
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Satisfying Internal Customers First!
This book illustrates the vital link between satisfying external customers and improving processes w;...
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The Confederados
During the late 1860s, Southerners dissatisfied with the outcome of the Civil War and fearful of the extent of Union reprisals migrated to;
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God, the Bible, and Human Consciousness
of imagery. It will appeal to thoughtful people dissatisfied with the religious status quo and looking for a new intellectual starting point.;
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God, the Bible, and Human Consciousness
of imagery. It will appeal to thoughtful people dissatisfied with the religious status quo and looking for a new intellectual starting point.;
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Reinventing Democracy
Democracy is everywhere praised and aspired to as a political system. Yet in established democracies people feel dissatisfied with existing;
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Exits, Voices And Social Investment
Over fifty years ago, Albert Hirschman argued that dissatisfied consumers could either voice complaint or exit when they were dissatisfied;
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Exits, Voices and Social Investment
Over fifty years ago, Albert Hirschman argued that dissatisfied consumers could either voice complaint or exit when they were dissatisfied;
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Creating Customers For Life
In the Serious Business Owner's Guide To Creating Customers For Life, Ant and Shannon lay out some v;...
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Top 10 Tips For Your Top 10 Customers
Top 10 Tips For Your Top 10 CustomersAlthough the world is changing rapidly, this book i;...
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A Young Entrepreneur's Guide To Success
This is the essential guide for entrepreneurs who understand that the core strategy for growing a pr;...
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Leading the Customer Experience
strategy, culture and processes, they suffer from high costs, dissatisfied customers and brand damage. The mandate to get customer experience;
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Clearing the Bull
leadership, virtually unmanageable organizations, dysfunctional suppliers, infuriated customers, alienated employees, and dissatisfied communities;
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Einde inhoud
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