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Triple Play

residential customers, is the basis of this new strategy. Hens and Caballero explain how and why the telecommunications industry is facing this change;

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The Words We Choose

Speak your truth. Maximize the power of your voice and deepen your connection with loved ones, colle;...

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Listen Up!

statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture How powerful new;

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Working with Microsoft Forms and Customer Voice

Work with business scenarios and discover best practices to get the most out of Microsoft Forms and ;...

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Social Media Marketing For Dummies

actually working for you. In the new edition of Social Media Marketing for Dummies, leading SMM voices Shiv Singh and Stephanie Diamond clear away;

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Ultimate Online Customer Service Guide

Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting;

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Gender Commerce. Past development and new technologies in online marketing to influence customers' buying behavior

Gender Commerce. Past Development and New Technologies in Online Marketing to Influence Customers' Buying Behavior is een boek van Viviane;

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Collaboration and Co-creation

in terms of developing new products and services, but in how they are created, delivered, and supported to customers. Open Innovation thinking;

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Priceless

experiences is the new requirement for success, few companies have managed to deliver.Now, veteran experience consultants, Diana LaSalle and Terry A;

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New Rules of Business

Treating your customers well is no longer enough. The new rule is: employees too, have to be treated as well, if not better, than the;

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How to Triple Sales to Existing Customers

Boost Your Business NOW! New book reveals how to triple sales to existing customers, and how to keep them coming back to you.;

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Collaborating with Customers to Innovate

effectiveness of new product development. The internet has created the problem of an increasing need for innovation in a context where information;

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Collaborating with Customers to Innovate

effectiveness of new product development. The internet has created the problem of an increasing need for innovation in a context where information;

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Voice and New Writing, 1997-2007

In New Labour's empathetic regime, how did diverse voices scrutinize its etiquettes of articulation and audibility? Using the voice as;

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Context Marketing Revolution

, from anywhere, using connected devices. The massive increase in media noise created by these consumers and devices creates an entirely new;

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The Small Business Online Marketing Handbook

Marketing Handbook will show you how to effectively leverage email, social, online, and network marketing to get new customers and keep existing;

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The Culture Secret

Why is a great company culture so rare? How can you make sure your organization has one? The good news is that creating an inspiring and;

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No Nonsense: Attract New Customers: 100+ Ideas to Bring in More Customers

must-read book provides you with the mindset, tools, and techniques you need to successfully prospect for new customers." —Roger Looyenga;

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Great Customer Service on the Telephone

First impressions are often lasting impressions. How customers are treated on the phone can quickly ;...

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Anger in the Air

The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage;

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Creating Customers For Life

on the motives that compel people to make buying decisions, * Determine how much you can afford to spend to get a new customer and to retain;

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151 Quick Ideas to Get New Customers

Outlines dozens of strategies for attracting and fostering loyalty in customers, sharing low-cost id;...

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Identifying Hidden Needs

Too many new products fail. New products which are hard to differentiate from existing products won't capture the customer's imagination;

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Acquiring, Processing, And Deploying Voice Of The Customer

new methods found in this book will put you ahead of your competition and ahead of the crowd.;

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Customers That Count

of valuable case histories, this is an idea-a-minute read. Frederick Newell, author of The New Rules of Marketing Securing repeat business from good;

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