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The influence of the interviewer on the refusal rate in telephone surveys

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Practical Telephone Handbook and Guide to the Telephone Exchange

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Practical Telephone Handbook and Guide to the Telephone Exchange

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The Practical Telephone Handbook

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Telephone Installation Handbook

The definitive guide to home and small business installation -- extensions, modems and telephone systems. Steve Roberts provides a;

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Advances in Telephone Survey Methodology

of wireless communication and Voice over Internet Protocol (VoIP) versus the telephone Methods for measuring and improving interviewer performance;

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The Telephone Interviewer's Handbook

direct manner all aspects of the interviewing process and incorporates the latest knowledge about what makes effective interviewers in today's;

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Delmar Learning's Clinical Handbook for the Medical Office, Spiral bound Version

Delmar 's CLINICAL HANDBOOK FOR THE MEDICAL OFFICE, 3rd Edition explains the medical assisting duties performed in offices and clinical;

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Telephone Installation Handbook

The definitive guide to home and small business installation -- extensions, modems and telephone systems. Steve Roberts;

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Telephone Communication System Essentials

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Telephone Communication System Essentials

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The Oxford Handbook of Polling and Survey Methods

was largely interviewer driven over the phone and face-to-face to predominantly interviewer driven self-administered poll environments, New methods;

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You Can Sell Anything By Telephone!

? You'd be looking at three very pricey items that can be sold by telephone with the techniques developed by international telemarketing expert Dr;

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The Multimedia Handbook

The Multimedia Handbook provides a comprehensive guide to the wide range of uses of multimedia. The first part of the book introduces the;

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Tele-Stress

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build;

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Tele-Stress

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build;

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Love Vows On the Telephone .. Telephone .. TELEPHONE. Brilliantears, CD

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Talking On the Telephone 36pgs Booklet / Telephone-Themed Rock & Roll/Teen Pop 36PGS BOOKLET / TELEPHONE-THEMED ROCK & ROLL/TEEN. V/A, CD

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The Concise Guide to Telephone Tactics

Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided;

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Interviewer Effects from a Total Survey Error Perspective

Interviewer Effects from a Total Survey Error Perspective presents a comprehensive collection of state-of-the-art research on interviewer;

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Interviewer Effects from a Total Survey Error Perspective

Interviewer Effects from a Total Survey Error Perspective presents a comprehensive collection of state-of-the-art research on interviewer;

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Handbook of Web Surveys, Second Edition

HANDBOOK OF WEB SURVEYS The updated, must-have guide for creating and implementing web surveys Revised and thoroughly updated, the;

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Telephone Conversation

We are the people of the phone. We measure out our lives in coffee-spoon-sized speech events. Both at home and at work, we conform to the;

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Telephone Consultations in Primary Care

The aims of this book are to: guide primary care professionals in the appropriate use of the telephone when speaking with patients, carers;

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All the Birds and a Telephone Ringing .. and a Telephone Ringing. Silva, Susana Santos, CD

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Telephone Skills at Work

In today's technology-driven business world, there's an essential set of rules for using the telephone successfully. This book goes beyond;

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Selling by Telephone

Call centres are one of the expanding industries of the 21st century, and telesales is an important component of that business. More and;

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