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Service Management: Operations, Strategy, Information Technology

Thie text looks at service management, through services provided, the economy, concepts and strategies and the use of information;

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Service And Operations Management

The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service;

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Service Management and Operations

perspective. Drawing upon research from economics, consumer behavior, marketing, strategy and operations management, it offers coverage of the topics;

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Information Technology Strategy and Management

Technology Strategy and Management: Best Practices describes the principles and methodologies for crafting and executing a successful business;

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The Business of Solutions

warmly welcomed by graduate students, scholars, consultants and practitioners in the fields of business strategy, technology strategy, operations;

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Service Operations Management

Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and;

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Services Operations Management

of service management: strategy, design and delivery. It explains the strategic importance of services, as well as their relationship to other;

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Enterprise Operations Management Handbook, Second Edition

consultants. Covering all major areas of enterprise operations management, this edition provides essential information for managing a modern, evolving;

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Enterprise Operations Management Handbook

consultants. Covering all major areas of enterprise operations management, this edition provides essential information for managing a modern, evolving;

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Smart Service Systems, Operations Management, and Analytics

volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation;

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Smart Service Systems, Operations Management, and Analytics

volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation;

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Managing Technology in the Operations Function

perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors;

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Operations Management

system and the management of operations over time. * Incorporates more strategic and international commentary. * Includes a strategy link section;

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Service Management

Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout;

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Operations Management

technology and operations strategy areas' - Nigel Slack, Professor of Operations Strategy, Warwick University How have consumer demands;

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Operations Management

technology and operations strategy areas' - Nigel Slack, Professor of Operations Strategy, Warwick University How have consumer demands;

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ISE Service Management

The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four;

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Lean Computing for the Cloud

just-in-time inventory management to operation of cloud based applications * Explains how traditional, Information Technology Infrastructure;

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The Blackwell Encyclopedia of Management

and extended; * Features 93 new entries across a wide range of areas, including: service, strategy, technology and innovation; * Expands on;

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Service Management

Service Management 8e editie is een boek van McGraw-Hill uitgegeven bij Mcgraw-Hill Education - Europe. ISBN 9781259010651 The;

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Service Management

Including examples from the field of technology, this text provides coverage on global operations and the need for continuous improvement;

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Service Management

Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples;

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Managing Information Technology

There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and;

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Managing Information Technology

There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and;

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Service Operations Management

. Comprehensive in scope, this textbook considers key concepts from strategy and operations management from a global services perspective and integrates;

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Operations Strategy

strategy decision-making, including decision-making under uncertainty and strategy mapping Greater coverage of technology, including the;

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Superior Customer Value

, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing;

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