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In God's Own Image

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Encyclopedia of Navy Seals

Entries document the people, places, and events surrounding the history of the Navy SEALs.;...

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Magical Realism and Cosmopolitanism

Magical Realism and Cosmopolitanism details a variety of functionalities of the mode of magical real;...

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Service Breakthroughs

management experts James Heskett, Earl Sasser, and Christopher Hart put the question to the chief executive officers of fifteen of America's leading;

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Service Breakthroughs

, Sasser and Hart show exactly how breakthrough managers - with an intuitive understanding of the self-reinforcing management cycle have;

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Nitric Oxide in the Kidney

Nitric oxide (NO) is a key regulator of various cellular signaling pathways throughout the body and ;...

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Gerontology

Human aging is a complex, multi-faceted experience that unfolds over an entire lifetime. While human;...

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Gerontology: The Basics

Human aging is a complex, multi-faceted experience that unfolds over an entire lifetime. While human;...

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Magical Realism and Literature

Magical realism can lay claim to being one of most recognizable genres of prose writing. It mingles ;...

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Keeping Customers

is dissatified. Contributors to Keeping Customers include Benson P. Shapiro, Theodore Levitt, John Quelch, James Heskett, and W. Earl Sasser, Jr.;

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Two Fronts, One War

War is the story of individuals painted into a broader tapestry of overpowering events. While examin;...

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Statistics with a Sense of Humor

*We've added a comprehensive basic math review to this edition. It will get your students off to a g;...

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The Value Profit Chain

Drawing on research at the Harvard Business School dating back to 1974, Heskett, Sasser, and Schlesinger demonstrate how any company;

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None Left Behind

A devastating ambush in Iraq, kidnapped soldiers, and the men who wouldn't leave their comrad;...

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This Is Your Brain on Sports

release it with the miracle of Brainspotting." Mackey Sasser Former catcher for NY Mets "THIS IS YOUR BRAIN ON SPORTS is a MUST READ for athletes;

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Managing Risk

. Frequent high profile scares, like the Sasser worm and WiFi vulnerabilities, make a proactive approach essential and this book shows you how to put;

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Managing Risk

. Frequent high profile scares, like the Sasser worm and WiFi vulnerabilities, make a proactive approach essential and this book shows you how to put;

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Internationalizing Teacher Education For

Rahatzad, and Hannah L. Sasser present a collection of personal, passionate, and participatory global perspectives of teacher educators on;

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Internationalizing Teacher Education for Social Justice

Rahatzad, and Hannah L. Sasser present a collection of personal, passionate, and participatory global perspectives of teacher educators on;

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Biology of Aging

Phenomenon (ISBN 978-1-1381-9697-1) Moody, H. R. & J. Sasser. Gerontology: The Basics (ISBN 978-1-1387-7582-4) Timiras, P. S. Physiological;

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Biology of Aging

Phenomenon (ISBN 978-1-1381-9697-1) Moody, H. R. & J. Sasser. Gerontology: The Basics (ISBN 978-1-1387-7582-4) Timiras, P. S. Physiological;

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What Great Service Leaders Know & Do Cre

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they;

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The Ownership Quotient

, authors Heskett, Sasser, and Wheeler have followed the evolution of this new ownership model. Case studies from companies as diverse as Harrah's;

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Senator Albert Gore, Sr.

subsequent generations, including that of Jimmy Carter and Jim Sasser, and later Bill Clinton, Al Gore, Jr., and John Edwards. From his career shines;

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