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Online Service Center

Call Center als zentrale Anlaufstelle fur den Kunden. Technologien wie Automatic Call Distribution (ACD), Computer Telephony Integration (CTI;

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Online Backup Guide for Service Providers - How to Start and Operate an Online Backup Service

New and updated, the Online Backup Guide for Service Providers is a complete guide on starting and o;...

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Microsoft System Center 2012 Service Manager Cookbook

This book is written in practical cookbook style with plenty of vivid, practical recipes to help you master Microsoft System Center 2012;

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Burger-Verwaltungs-Kommunikation

In dieser gesprachsanalytischen Studie untersucht der Autor die Service Center-Kommunikation kommunaler Verwaltungen. Ziel der Studie war;

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Human Services Online

Will your agency or students have the training to use the Internet in practice?Human Services Online;...

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Human Services Online

Will your agency or students have the training to use the Internet in practice?Human Services Online;...

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Microsoft System Center 2016 Service Manager Cookbook -

* Unleash the capabilities of Microsoft System Center 2016 Service Manager * Master the skills of configuring, deploying, managing, and;

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Public Service Broadcasting Online

This book investigates the extent to which a Public Service Broadcasting (PSB) ethos has been extend;...

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The Real-Time Contact Center

To get a competitive edge in a world of commoditized service, companies have to convert their reactive, cost-oriented contact centers into;

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Ultimate Online Customer Service Guide

Make your online customers happy and create new ones with this winning guide Social media gives you ;...

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Implementing Service and Support Management Processes

support center environment. Developed with a hands-on approach and authored by several widely respected practitioners and experts, the title;

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Redesigning a Service Experience

offering the firm dedicates its core resources to making sure that the customer satisfaction is achieved. Art centers have a decline exponentially;

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Customer Service, Technology, and Online Notarization

Book 1 of the Cyber Education Series. Customer Service, Technology, and Remote/Webcam Notarization b;...

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eService-Learning

This book serves as an introduction to using online teaching technologies and hybrid forms of teachi;...

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eService-Learning

This book serves as an introduction to using online teaching technologies and hybrid forms of teachi;...

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Bottom-Line Call Center Management

'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective;

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Bottom-Line Call Center Management

'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective;

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Microsoft System Center 2012 Unleashed

This is the definitive real-world guide to Microsoft System Center 2012, Microsoft's newest and most powerful version of System Center;

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Management topics / Shared Service Centers (luisterboek)

Het Shared Service Center is een relatief nieuw organisatieconcept. In 1990 werden de eerste Shared Service Centers opgezet. Op dit moment;

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Online Counselling and Guidance Skills

By illustrating to practitioners and trainees the practical application of online counselling skills;...

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