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Managing the IT Services Process

being replaced by a new function of IT Services Manager. The industry is now concentrating on the formulation of an end-to-end service process;

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Managing and Marketing Health Services

, managers and professionals in managing the design and delivery of health care services. It introduces a number of key themes - the service design;

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Building Professional Services

, organizing, and establishing metrics for professional services; addressing the unique challenges faced by professional services in traditional;

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Managing Organizational Change in Public Services

Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the;

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Managing Organizational Change in Public Services

Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the;

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The Oliver Wight Class

Products and Services; Managing Demand; Managing the Supply Chain; Managing Internal Supply; and, Managing External Sourcing.;

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Managing Your Outsourced IT Services Provider

Managing Your Outsourced IT Services Provider teaches executives and managers of organizations how to unleash the full potential of their;

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Managing Public Services Implement Chan

organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains 'why' as;

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Managing Public Services - Implementing Changes

organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains 'why' as;

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Conducting a Successful Development Services Program

and effective development services program. Written by master fundraiser Kent Dove, the book guides you through the process of identifying;

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Designing and Managing Programs

This classic text for social work and human services helps readers grasp the meaning and significance of measuring performance and;

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Managing Change in the Public Services

This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service;

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Managing Mobile Services

New, attractive services for communications systems are versatile and promise to make the next generation of communications a success. Yet;

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Service Management And Marketing

result in the ownership of anything. Services encompass a very wide range of activities e.g health care, education, tourism, insurance and;

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Managing Children's Services

Managing Children's Services provides the underpinning knowledge and skills necessary to manage and administer children's services programs;

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Managing the Future in Financial Institutions

of financial services is entering a period of unprecedented change. Where will competitive advantage in the future of financial services lie? The;

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Managing Development and Application of Digital Technologies

include the design of the innovation process, digital rights management, mobile, location-based and ubiquitous services, IT service management and;

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Managing Health Services

Health care systems are highly complex and dynamic. Different systems around the world vary in the way services are managed yet, regardless;

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Global Services Outsourcing

Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many;

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Managing Information Services

for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and;

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Managing aquisition processes

common business practice to procure IT systems and services for a number of reasons, such as: the need to focus on core business, the difficulty;

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Managing External Legal Resources

, directors and company secretaries, and making the right decision on whether to 'make or buy-in' legal services, is of crucial importance in securing;

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Managing in Health and Social Care

Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout;

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Managing in Health and Social Care

Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout;

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Managing the Adoption of New Technology

of management strategies for adoption at the corporate, technological and people levels. It also reviews previous work on the extent to which staff at;

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Managing the Adoption of New Technology

of management strategies for adoption at the corporate, technological and people levels. It also reviews previous work on the extent to which staff at;

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Best Practice For Managing Public Procurement

practitioner in implementing the Rules and Policies in managing the procurement process. It guides users through all stages of the procurement cycle;

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