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Making the Public Service Millennial

Making the Public Service Millennial explores how a new generation of public service employees affects the dynamics of continuity and;

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Managing Change in the Public Services

This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service;

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Passing the Torch

Public-service executives, both elected and appointed within the public and nonprofit sectors, are retiring at record levels, and the;

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Organizational and Structural Dilemmas in Nonprofit Human Service Organizations

. In this book, leading scholars analyze and evaluate the inherent difficulties that impede effectiveness in these organizations. With this wide;

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Organizational and Structural Dilemmas in Nonprofit Human Service Organizations

. In this book, leading scholars analyze and evaluate the inherent difficulties that impede effectiveness in these organizations. With this wide;

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Strategic Planning for Public Service and Non-Profit Organizations

Strategic Planning for Public Service and Non-Profit Organizations is the 12th volume in the Best of Long Range Planning

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Managing to Improve Public Services

book is written by a group of leading social science and management specialists, who were awarded the prestigious ESRC/EPSRC Public Service;

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Service Management

management. Leading experts Cengiz Haksever and Barry Render provide crucial insights into emerging service operation and supply chain topics;

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Managing Organizations to Sustain Passion for Public Service

Almost three decades ago, James Perry created the first survey instrument to measure public service motivation. Since then, social and;

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Effectively Managing and Leading Human Service Organizations

A highly practical book for courses on human service/social work administration which takes students;...

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Innovation in Public Services

, citizens and politicians - innovation is now an important common-place aspect of governance and the running of public service organizations. Given;

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Rethinking Public Service Delivery

Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by;

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Diversity And Public Administration

leading texts only provide a cursory mention of diversity or do not cover it at all. This book fills this void. Diversity and Public;

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Unlocking Public Value

A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative;

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Coopetition

Public service innovation, defined as the adoption of new technology and methods of service delivery, is at the heart of public management;

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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and;

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Processual Perspectives on the Co-Production Turn in Public Sector Organizations

Existing research understands co-production as leading to shifts in roles of the public sector institutions and their staffs. The shift;

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Effective Public Manager 5th Edition

Revised and updated, this important resource offers highly-accessible coverage of the fundamentals of leading and managing public;

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Human Resource Management in Public Service Organizations

The latest instalment of the successful Routledge Masters in Public Management series: Human Resource Management in Public Service;

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Human Resource Management in Public Service Organizations

The latest instalment of the successful Routledge Masters in Public Management series: Human Resource Management in Public Service;

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Future Service Management

future service management study provides a 360-degree view of the priorities of leading services organization in key industries of the German;

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Engaging Public Sector Clients

effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and;

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Governance Structures and Mechanisms in Public Service Organizations

This book addresses the nexus of issues exploring governance structures and mechanisms in public service organizations, thus contributing;

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Governance Structures and Mechanisms in Public Service Organizations

This book addresses the nexus of issues exploring governance structures and mechanisms in public service organizations, thus contributing;

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Public Service Efficiency

The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way;

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Public Service Efficiency

The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way;

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The Transformation of Work in Welfare State Organizations

How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as;

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