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Inspiring Service

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Customer Service Training 101

Busy managers and customer service instructors in charge of training their customer service employee;...

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Issues & Views

From the holy city of Amritsar, India to the Mecca of International Peace, the United Nations, to ch;...

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Serving Humanity

Serving Humanity is an inspiring compilation which contains a wide collection of extracts from the A;...

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Customer Service Activity Book 50 Activities for Inspiring Exceptional Service

From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charg;...

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African American Warrant Officers...in Service to Our Country

African American Warrant Officers...In Service to Our Country tells the stories of unsung African Am;...

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Snapshots of Service

Stories from the life of Boyd Lyons, who spent over 50 years as a missionary church planter in Manil;...

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We Come to Life with Those We Serve

What is the most meaningful and rewarding path in life? Many assume we enrich ourselves only by accu;...

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We Come to Life with Those We Serve

What is the most meaningful and rewarding path in life? Many assume we enrich ourselves only by accu;...

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Celebrity Service

Celebrity Service: discover an inspiring way to serve like never before. Your customers will love yo;...

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Recommended

Satisfied customers are good but not good enough! Going from customer satisfaction to customer loya;...

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Transformational Public Service

Everyone who aspires to more effective public service should read this book. It provides a compellin;...

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Uplifting Service

A proven path to making customers and colleagues fall in love with your businessGlobal b;...

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Successful Service-Learning Programs

Successful service-learning programs offer college students valuable hands-on learning experiences a;...

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Knock Your Socks Off Service Recovery

Cancelled flights, damaged goods, botched bills, locked-up software--these are the service screw-ups;...

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The Touch of Durrell

Subtitled, A Passion For Animals. An inspiring biography from Gerald Durrell's right-hand man, whose;...

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John Sentamu's Agape Love Stories

In this moving and inspiring book, compiled by John Sentamu, 22 people, including Jean Vanier and Ri;...

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Improving Service Quality in the Global Economy

Within American service sector organizations there exists a gap between understanding customer servi;...

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The Customer Service Revolution

The way we do business has changed. Customers are no longer driven by products and services alone. T;...

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Service User and Carer Involvement in Health and Social Care

Written by a collection of experts in the field, this important new text provides a critical and con;...

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Fabled Service

Develop standard-setting customer service! Based on the best-selling book Fabled Service by Betsy Sa;...

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Trust, Voice, and Incentives

This report examines the role of incentives, trust, and engagement as critical determinants of servi;...

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Professional Practice In Human Service Organisations

Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring w;...

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Professional Practice in Human Service Organisations

Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring w;...

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Climbing the Hill

Inspiring, nonpartisan insider's advice on how anyone can build a career in local, state, and ;...

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The Student Leadership Guide

Experts Academy Press is proud to present the first and only leadership book on the market that is (;...

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Making Partnerships With Service Users And Advocacy Groups W

The word 'partnership' is often used to describe the relationship between health and social care pro;...

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