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Exploring Service Productivity

Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using;

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Service Quality And Productivity Management

The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the;

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Service Management

service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing;

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Revival: The Economics of Poverty (1974)

education, directed towards increasing agricultural productivity, so deigned as to co-exist in the closest of mutually supporting relationships;

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Driving Networked Service Productivity

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical;

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Service Entities in Open-Closed Innovation

productivity of the service sector has not been identified clearly in relation to the sectoral growth because the productivity of service sectors has;

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Performance and Productivity in Public And Nonprofit Organizations

productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers;

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Performance and Productivity in Public and Nonprofit Organizations

productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers;

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Managing Service Productivity

improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity;

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Productivity and Organizational Management

, turnover, organizational costs, conducting to high levels of commitment, effectiveness, performance as well as productivity. Addressing these;

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Productivity Measurement for Business Excellence

Productivity Measurement for Business Excellence clarifies concepts on productivity measurement and introduces a more holistic approach;

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Measuring And Improving Productivity In Services

The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies;

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Productivity Measurement and Improvement

Improving organizational productivity is an important current and future issue. The improvement can be effected by changing technology, or;

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Service Management

in quality and productivity in the service industry. It shows how crucial functional areas of an organization such as marketing, strategic issues;

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Focus on Economic Growth & Productivity

national product. Maintaining rapid economic growth depends increasingly on productivity gains, particularly in the service sector. Economic growth;

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The Growth of Service Industries

perplexed by the interplay of slow service and fast goods productivity growth and wonder why the demand for services is so persistent. The;

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Service Productivity Management

Here is an in-depth guide to the most powerful available benchmarking technique for improving servic;...

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Information Technology in the Service Society

Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what;

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Exploring Service Science

This book constitutes the proceedings of the 10th International Conference on Exploring Service Scie;...

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Operations Management and Productivity Techniques

maximization of Customer Satisfaction and Return On Investment. The concept of productivity implies effectiveness and efficiency in individual and;

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Service Management

productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an;

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Economic Growth Issues

national product. Maintaining rapid economic growth depends increasingly on productivity gains, particularly in the service sector. Economic growth;

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Performance Comparison and Organizational Service Provision

Exploring the mechanisms underlying performance comparisons, Performance Comparison and Organization;...

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Market Services and the Productivity Race, 1850-2000

Now that services account for such a dominant part of economic activity, it has become apparent that achieving high levels of productivity;

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Market Services and the Productivity Race, 1850-2000

Now that services account for such a dominant part of economic activity, it has become apparent that achieving high levels of productivity;

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Lean Service

and improved productivity.;

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Organizational Linkages

By one analysis, a 12 percent annual increase in data processing budgets for U.S. corporations has yielded annual productivity gains;

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