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Best practice - IT Service Management: ISO/IEC 20000:2018 - Introduction and Implementation Guide
The revised standard for Service Management, ISOIEC 20000-1: 2018 is the third version of the international standard for service;
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ISO/CEI 20000 - Introduction
blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISOIEC 20000 An Introduction;
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Best practice - ISO/IEC 20000:2011
important standard in a short, easy to read format:* it promote the awareness and the acceptability of ISOIEC 20000 Part 1 and Part 2 as a;
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ISO/IEC 20000
Explains the nature, content and aim of ISO 20000/BS15000 - the standard dedicated to IT service management. This Pocket Guide is aimed at;
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Achieving ISO/IEC 20000
This book covers Budgeting and accounting for IT services based on clause 6.4 of ISOIEC 20000. It introduces financial terms that may be;
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Achieving ISO/IEC 20000
This book covers the configuration, change management and release management processes which are contained in clauses 9 and 10 of ISOIEC;
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ITSM Library - ISO/IEC 20000
/>* Dit boek gaat over de (NEN)ISOIEC 20000 standaard, de internationale standaard voor IT-servicemanagement. Het gaat in op de doelstellingen;
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EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook
. The ISOIEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the;
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Achieving ISO/IEC 20000 - The Differences Between BS 15000 and ISO/IEC 20000
their material to reflect the ISOIEC 20000 standard. ISOIEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO;
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Capacity Management - a Practitioner Guide
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application;
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Information Security Based on ISO 27001/ISO 27002
standards, ISOIEC 27001 and ISO 27002. These standards provide a basis for implementing information security controls to meet an organisation's own;
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It Service Management
service management and provides best management practice to meet ISOIEC 20k. It was developed following the recognition that organizations were;
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Information Security Risk Management Handbook
implementation of ISOIEC 27001. This book is aimed at those business managers and staff involved in ISMS risk management activities. It is a practical;
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Implementing ISO/IEC 20000 Certification
Implementing ISO20000 Certification the roadmap;...
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Implementing the ISO/IEC 27001 ISMS Standard
and compliance. This updated resource provides a clear guide to ISOIEC 27000 security standards and their implementation, focusing on the;
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Information Security Management Professional Based on Iso/Iec 27001 Courseware
available when it is needed. The EXIN Information Security Management (based on ISOIEC 27001) certification program consist out of three Modules;
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International IT Governance
The development of IT Governance, which recognizes the convergence between business and IT management, makes it essential for managers at;
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A Guide to Global Best Practice and Standards in KM
A useful toolkit in the implementation of the ISO's new standard in Knowledge Management. The International Standards Organization (ISO;
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Information Security Foundation based on ISO/IEC 27002 Courseware
Information Security. The module is followed up by the Certificates EXIN Information Security Management Advanced based on ISOIEC 27002 and EXIN;
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Consolidated Ada Reference Manual. Language and Standard Libraries
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical 1 Commission) form the specialized;
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Frameworks for IT Management
Includes framework models such as: ITIL, ISO 20000, ISO 27000, ISO9000, PRINCE2', IPMA Competence Baseline, PMBoK, CobiT, MSP, M_o_R, ISPL;
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Risk Management
Methodologies, and Technical Guide: FAIR-ISOIEC 27005 Cookbook.;
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Industry's Guide to ISO 9000
, documentation, and implementation Provides an overview of recent developments in global quality standards Emphasizes project management;
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Information Security Management (A Guide to)
, correct, retrievable and available? It provides information about internationally recognized best practice (ISO 17799). This guide's clear;
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