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Public Service Logic

Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery;

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The New Public Service

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values;

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The New Public Service

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values;

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Public Service Logic

This book challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service;

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The New Public Service

service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals;

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Making the Public Service Millennial

Making the Public Service Millennial explores how a new generation of public service employees affects the dynamics of continuity and;

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The New Public Governance in Public Service Delivery

A shortened version of this text was delivered by Joop F.M. Koppenjan on February 3, 2012, on the occasion of the public acceptance of the;

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The Ideal of Public Service

-first century, O'Toole answers these important questions and looks at the emergence of 'new public management', the increasingly important role;

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The Ideal of Public Service

-first century, O'Toole answers these important questions and looks at the emergence of 'new public management', the increasingly important role;

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Managing the New Public Services

Managing the New Public Services evaluates managerial changes in British public services since 1979 focusing on the 'New Public Management;

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Ethics in Public Service for the New Millennium

seem to have relevance for public service in the new millennium. It concentrates in particular on public officials, and the constraints imposed;

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Public Service Innovations in China

This edited volume presents case studies of the transformation of China's public services over the past decade in China. As the country has;

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Public Service Innovations in China

This edited volume presents case studies of the transformation of China's public services over the past decade in China. As the country has;

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Unlocking Public Value

A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative;

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Reinventing Public Service Television for the Digital Future

Future engages with the new opportunities and challenges facing public service media, outlining the ways in which interactive technologies are;

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Deregulating the Public Service

solutions and quick fixes for long-standing ills, they recommend new and large-scale experiments with deregulating the public service at all levels;

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Managing Change in the Public Services

This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service;

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Managing Organizations to Sustain Passion for Public Service

critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. This is the;

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Transformational Public Service

Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus;

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Current Good Practices and New Developments in Public Sector Service Management

This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service;

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Ethics Challenge In Public Service

pressured world of public service. The book contains new material on topics including social networking, the use of apology, ethics as applied to;

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The New Managerialism and Public Service Professions

The New Managerialism and Public Service Professionals is a fresh and insightful analysis of the changes that have taken place in the UK;

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Rethinking Public Service Delivery

co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the;

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Human Resource Management in Public Service

Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex;

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Rebuilding the Fire and Rescue Services

development, service delivery and public assurance in the service. It shows how the new national framework and the new inspectorate can be improved;

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The New Sociology of the Health Service

public health policies and a focus on the views and the voice of the user and the public- have emerged alongside some of the old. Following up;

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The New Sociology of the Health Service

public health policies and a focus on the views and the voice of the user and the public- have emerged alongside some of the old. Following up;

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