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Re-Organising Service Work

This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and;

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Re-Organising Service Work

This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and;

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Doing Human Service Ethnography

EPDF and EPUB available Open Access under CC-BY-NC-ND licence. Human service work is performed in many places - hospitals, shelters;

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Organising and Managing Work

Organising and Managing Worktakes a distinctive approach to the study of organisations and the management of work. The book adopts a;

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Making Sense of Organizational Change and Innovation in Health Care: An Everyday Ethnography

negotiate, to practice and to make sense of daily work tasks. The underlying argument is that, in the mundane everyday life of hospitals, frontline;

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Making Sense of Organizational Change and Innovation in Health Care: An Everyday Ethnography

negotiate, to practice and to make sense of daily work tasks. The underlying argument is that, in the mundane everyday life of hospitals, frontline;

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Planning and Organising the SENCO Year

Managing Pupil Assessment and IEPs, the allocation of support and monitoring of provision, dealing w;...

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Third Sector Organisations and Organising

Over the past few decades there has been considerable transformation of the organisational arrangeme;...

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Planning and Organising the Senco Year: Time Saving Strategies for Effective Practice

Managing Pupil Assessment and IEPs, the allocation of support and monitoring of provision, dealing w;...

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Social Work and Poverty

First published in 1999, this much-needed volume powerfully re-evaluates attitudes to the 'deserving and 'undeserving' poor and aims to;

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Social Work and Poverty

First published in 1999, this much-needed volume powerfully re-evaluates attitudes to the 'deserving and 'undeserving' poor and aims to;

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EIS: Organising and Managing the Work Environment

This new edition of EIS: Organising and Managing the Work Environment from the highly successful Electrical Installation Series covers all;

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Groupwork Practice in Social Work

A book on planning, organising, facilitating and evaluating groupwork which will help students to de;...

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Poor Workers' Union

shaped work in America.' As low-wage organising campaigns have been reignited by the Fight for 15 movement and other workplace struggles Poor;

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Gender Work

Labor has acquired a re-emergent public relevance and shown that feminist theory must reconsider the relationship between labor and gender;

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Evidence-Based Skills in Criminal Justice

How can evidence-based skills and practices reduce re-offending, support desistance, and encourage service user engagement during;

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Evidence-Based Skills in Criminal Justice

How can evidence-based skills and practices reduce re-offending, support desistance, and encourage service user engagement during;

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Aspects of conference organising

Aspects of conference organising 1e druk is een boek van Cronheim. ISBN 9789073649019 ;...

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Self Organising Data Minig

Self Organising Data Minig is een boek van Johann-Adolf M Ller;...

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Customer Service for Home Builders

Act as if you like your customer , says customer service expert Carol Smith. She shows builders and ;...

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Self-organising Software

, synthesising up-to-date research work and the latest technologies and applications. The book offers dedicated chapters on concepts such as self;

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Neo-Industrial Organising

? How will institutions be formed? What effects will neo-industrial organising have on the individual and his/her work situation? Topics covered;

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Extra Mile: 500 Customer Service Tips for Success

coming back for more. Whether you re just starting your business and want to lock up great customer service procedures, or you re an established;

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Japanese Bosses, Chinese Workers

Examines the ways in of organising work, rank, compensation, and promotion inside a large Japanese company in Hong Kong, and its spiritual;

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Japanese Bosses, Chinese Workers

Examines the ways in of organising work, rank, compensation, and promotion inside a large Japanese company in Hong Kong, and its spiritual;

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Office Skills

yourself at work. The relevant NVQ elements are clearly highlighted. The exercises and assignment material consolidates understanding.;

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Training for Individual Capacity Development in Governments

country situation without re inventing whole wheel. This saves much of their time. National and International Capacity Development Advisers;

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