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Spanish And English In U.S. Service Encounters

Service encounters involve communication between strangers. Communication - or, at times, miscommuni;...

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Language Of Service Encounters

Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermark;...

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The Language of Service Encounters

Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermark;...

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Language and Demeanor in Police-Citizen Encounters

Language and Demeanor in Police-Citizen Encounters offers an alternative explanation of police behav;...

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Customer Evaluations of Service Failure and Recovery Encounters

Customer Evaluations of Service Failure and Recovery Encounters is een boek van Klaus Sch Fer;...

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Service Encounters in Tourism, Events and Hospitality

This book offers insights into the demands made on staff in service encounters in tourism, events an;...

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Service Encounters in Tourism, Events and Hospitality

This book offers insights into the demands made on staff in service encounters in tourism, events an;...

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Second Language Needs Analysis

The studies in this volume explore needs analysis in the public, vocational and academic sectors, in;...

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Digital Technology in Service Encounters

Digital technology is disrupting the prerequisites for most firms in the service industry and freque;...

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Encounters with the Other

Encounters with the Other brings together a range of eighteenth-century texts in which the explorati;...

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Services Computing for Language Resources

Describing the technologies to combine language resources flexibly as web services, this book provid;...

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Services Computing for Language Resources

Describing the technologies to combine language resources flexibly as web services, this book provid;...

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Intercultural Service Encounters

This book investigates intercultural service encounters (ICSEs) in light of the rapidly globalizing ;...

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Encounters

Live the Language Designed for English-speaking students ready to embark on the adventure of lea;...

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The Spatial and Temporal Dimensions of Interactions

This book provides a significant contribution to the discursive analysis of service encounters. It d;...

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The Spatial and Temporal Dimensions of Interactions

This book provides a significant contribution to the discursive analysis of service encounters. It d;...

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Conversation Analysis and Language for Specific Purposes

Research into the relationship between conversation analysis (CA) and different areas of applied lin;...

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Encounters II [text + workbook]

Encounters is the advanced-level Chinese text series to accompany the popular Interactions and Conne;...

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Walking English

In this discursive jaunt through the groves and thickets of the English language, David Crystal crea;...

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The Impact of Tourism in East Africa

This book explores the relationship between imperial formations and individual encounters at African;...

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The Impact of Tourism in East Africa

This book explores the relationship between imperial formations and individual encounters at African;...

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Worldwide Language Service Infrastructure

This book constitutes the refereed post-workshop proceedings of the Second International Workshop o;...

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Sustainable Hospitality Management

Sustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology will ;...

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Language in the Academy

This book takes a critical look at why issues of language in higher education are routinely marginal;...

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Intersection of Service and Learning

This book on service-learning provides a current view of service-learning research in the second lan;...

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Intersection of Service and Learning

This book on service-learning provides a current view of service-learning research in the second lan;...

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Language Teacher Education

'Language Teacher Education' is an introduction to language teacher training and development for tea;...

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