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Emotional Labor And Crisis Response

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs;

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Emotional Labor and Crisis Response

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs;

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The Effect of Emotional Labor on Work Outcomes

employees to the customer as "emotional labor." He has defined the emotional labor as "employees' management of their emotions and their labor;

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Emotional Labor in the 21st Century

This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The;

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Emotional Labor in the 21st Century

This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The;

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Violent Death

This book pulls together a definitive collection of work on the theory and practice of clinical, spiritual, and emotional support after the;

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Violent Death

This book pulls together a definitive collection of work on the theory and practice of clinical, spiritual, and emotional support after the;

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Free Labor

Monumental and revelatory, Free Labor explores labor activism throughout the country during a period of incredible diversity and fluidity;

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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and;

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Managing Meltdowns

, noncompliant, and uncooperative; and some techniques commonly recommended during times of distress or crisis, such as maintaining eye contact or using;

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Corporate Identity and Crisis Response Strategies

contends that there is a reciprocal relationship between corporate identity and crisis response strategies. This relationship is examined on the;

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Before and After the Economic Crisis

and labor law and policy, in the light of institutional changes. The contributing authors provide unique insights as they evaluate the impact;

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Affect and Emotion

. First, several of these chapters make a convincing argument that leaders use emotional labor and other forms of emotional displays to influence;

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Affect and Emotion

. First, several of these chapters make a convincing argument that leaders use emotional labor and other forms of emotional displays to influence;

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Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers

This study documents a research project in Berlin, Germany, about the emotional labour of crisis line volunteers. It was conducted for a;

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Intelligent Systems and Decision Making for Risk Analysis and Crisis Response

In this present internet age, risk analysis and crisis response based on information will make up a digital world full of possibilities and;

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From Wall Street to Main Street

economic system, including the emotional response and motivations of the actors. It is precisely in this context that fiction can fill in the gaps;

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Information Technology Applications for Crisis Response and Management

Properly addressing a crisis requires more than just guesswork and a reaction; it requires a properly structured approach supported by good;

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Information Technology Applications for Crisis Response and Management

Properly addressing a crisis requires more than just guesswork and a reaction; it requires a properly structured approach supported by good;

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In Search of Safer Schools

inevitability of crisis events. As a result, schools are not adequately prepared for the medical, emotional, legal, and financial implications of a;

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Preparing for Crises in the Schools

edition offers practical plans for laying the important groundwork to ensure that crisis response will be both immediate and thorough in the wake;

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Information Systems for Crisis Response and Management in Mediterranean Countrie

This book contains the refereed proceedings of the First International Conference on Information Systems for Crisis Response and Management;

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Crisis Management

The only step-by-step guide to crisis management for the design and construction industry Accidents, lawsuits, labor walkouts ...A crisis;

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Reforming the Welfare State

countries to emulate. Of late, Sweden has also been much discussed as a model of how to deal with financial and economic crisis, due to the;

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Embedded with Organized Labor

during the current economic crisis, this book provides ideas and inspiration for union activists and friends of labor alike.;

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Teachers' Work and Emotions

perspectives, including labor process perspective, school administration perspective, emotional labor perspective, social interaction perspective, and;

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Teachers' Work and Emotions

perspectives, including labor process perspective, school administration perspective, emotional labor perspective, social interaction perspective, and;

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