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Dealing with Difficult People in the Library offers practical strategies for managing problems posed by patrons and staff. It is the best;
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fundamentals of Dealing with Difficult People Includes how to: * Understand the different types of troublemakers * Stay calm and firm when other people;
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fully within your power to bring out the best behavior in people who are at their worst. The proven, innovative approach in Dealing with;
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In every workplace there are difficult people who, at best, make life stressful and, at worst,interfere with project and career goals;
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manage aggression, reduce awkwardness and remain the better person. This 5th edition of the bestselling Dealing with Difficult People features;
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technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions;
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technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions;
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manage aggression, reduce awkwardness and remain the better person. This 5th edition of the bestselling Dealing with Difficult People features;
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Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider;
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Provides valuable tools and guidelines for dealing with impossible people at work, at home, and in life, explaining how to identify the;
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Books can serve as gateways into alternative modes of behavior and consequently of living. Dealing with difficult people is something one;
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Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own;
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Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own;
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simply seems to disappear * Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life;
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This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it;
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Most of us know that it makes sense to get on with other people at work ' with our bosses, colleagues, staff, clients, customers or;
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Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these;
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t let difficult participants get the best of you. Maximize the learning potential in all your training sessions with Dealing with Difficult;
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Offers practical suggestions for dealing with difficult people and for turning troubling encounters into opportunities for personal growth;
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This new supplement to the bestselling Dealing with Difficult Parents, 2nd Edition is designed to help you with the specific challenges you;
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This new supplement to the bestselling Dealing with Difficult Parents, 2nd Edition is designed to help you with the specific challenges you;
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tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done;
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advice will help workers in any profession learn how to be unflappable, imperturbable, and unflustered when dealing with difficult people in the;
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Transform difficult relations, complex issues and ideas down to concise actionable material. The problem with difficult;
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, maintaining hope when faced with difficult life events such as the loss of a spouse, disability, etc., and dealing with the therapist's own fears;
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/> We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or;
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