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Managing for Public Service Performance

, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public;

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Managing to Improve Public Services

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central;

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Managing to Survive: Managerial Practice in Not-For-Profit Organisations

emphasis is on contracting out work in both the public and private sectors. Most are looking for help to cope with new demands for accountability;

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Managing to Survive

emphasis is on contracting out work in both the public and private sectors. Most are looking for help to cope with new demands for accountability;

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Coopetition

overlooks the complex way how organizations interact with each other for service delivery. Public services are increasingly delivered through the;

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Managing Change in the Public Services

contexts, policy-making for public service reform that generates managerial complexity, and practice in service organizations to improve provision;

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Managing Performance

of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the;

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Managing Performance

of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the;

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Managing Digital Governance

Managing Digital Governance provides public administrators with a comprehensive, integrated framework and specific techniques for making;

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Understanding and Managing Public Organizations

Organizations, 6th Edition provides readers with an authoritative reference for scholars, masters, and doctoral students in public management and public;

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Public Sector Performance

. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence;

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Managing Performance in the Public Sector

informed analysis of the arena, this is an essential text for anyone studying performance management in the public sector;

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Managing Service Productivity

and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets;

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Public Private Partnership Handbook

In a world of increasingly complex and sophisticated market problems, the public sector and the private sector need each other. Where;

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Unlocking Public Value

in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations;

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A Complete and Balanced Service Scorecard

Praise for A Complete and Balanced Service Scorecard This is a must read for any executive of a services organization who is serious about;

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Designing Performance Appraisal

Many organisations in public service are under pressure to improve their performance and achieve set goals and objectives. Through case;

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Passing the Torch

, recent studies show that few proactive steps are being taken by public-service organizations to plan for the next generation. Passing the Torch;

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Managing the New Public Services

Managing the New Public Services evaluates managerial changes in British public services since 1979 focusing on the 'New Public Management;

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Managing Organizations to Sustain Passion for Public Service

critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. This is the;

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Managing Public Services Implement Chan

. Managing Public Services, Implementing Changes - A Thoughtful Approach 2e, is for students and managers who intend to work in a service;

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Managing Public Services - Implementing Changes

. Managing Public Services, Implementing Changes - A Thoughtful Approach 2e, is for students and managers who intend to work in a service;

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Managing Complexity in the Public Services

and practitioners. The result is a new value-based practice for the post-crisis public service world.;

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Managing Complexity in the Public Services

and practitioners. The result is a new value-based practice for the post-crisis public service world.;

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Managing for Results 2005

present success stories; nevertheless, the lessons learned will be instructive to public managers as the 'managing for results' movement advances;

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Managing organisational behaviour

(including the Public Service) but relates that behaviour to relevant chaos and quantum complexity theories. This significant text focuses on the;

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Diversity and Public Administration

Featuring all original chapters, this book presents a balanced, comprehensive overview of the policies and practices for achieving racial;

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