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Digital Technology in Service Encounters

Digital technology is disrupting the prerequisites for most firms in the service industry and frequently forces them to reassess the ratio;

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Sustainable Hospitality Management

Sustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology will generate international debate in the;

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The Future of Service Post COVID 19 Pandemic Volume 1

during and after the COVID-19 pandemic in 2020 particularly focusing on digital service technology. This book serves as a useful resource for;

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Critical Understandings of Digital Technology in Education

authentic engagement. Covering key domains of digital technology education, this volume explores topics such as meta-connective learning;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Beginning Teaching with Digital Technology

The perfect guide for pre-service teacher education students, in both primary and secondary education, to help you use technology in your;

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Beginning Teaching with Digital Technology

The perfect guide for pre-service teacher education students, in both primary and secondary education, to help you use technology in your;

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Emotions and Service in the Digital Age

and the digital economy. Advances in digital technology have ushered us into what is referred to as industry 4.0 or the digital age;

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Civil Service Law

Civil Service Law was first published in 1939. Minnesota Archive Editions uses digital technology to make long-unavailable books once again;

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Technology and Digital Media in the Early Years

A Co-Publication of Routledge and NAEYC Technology and Digital Media in the Early Years offers early childhood teacher educators;

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Technology and Digital Media in the Early Years

A Co-Publication of Routledge and NAEYC Technology and Digital Media in the Early Years offers early childhood teacher educators;

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Digital Creativity

Examining the role and impact of technology on creative practice, and how technology evolution determines the forms and format of an;

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Teaching and Digital Technologies

and evaluate the reasons for using digital technology in the classroom. Unlike other resources that show how to use specific technologies;

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Innovation, Social Networks, and Service Ecosystems

This book examines the ways in which value is created in the digital economy from a social networks and service ecosystems perspective;

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Innovation, Social Networks, and Service Ecosystems

This book examines the ways in which value is created in the digital economy from a social networks and service ecosystems perspective;

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Developing Digital Marketing

Digital marketing has gained ascendancy as the modern communication method used by most organizations through its ability to transcend;

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Customer Evaluations of Service Failure and Recovery Encounters

Customer Evaluations of Service Failure and Recovery Encounters is een boek van Klaus Sch Fer;...

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Inside the Digital Revolution

Service during their engagement in an innovative project to improve communication with the public using digital technology. As one of the largest;

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Digital Government

more effectively manage digital government and technology-enabled change in the public sector. Digital Government is the ideal book for;

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Digital Government

more effectively manage digital government and technology-enabled change in the public sector. Digital Government is the ideal book for;

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Social Work in a Digital Society

century. Essential reading for students interested in the influence of digital technology and social media, including the impact of digital;

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Managing Development and Application of Digital Technologies

The aim of this volume is to highlight a selection of important current research topics in the field of digital technology and management;

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Newnes TV and Video Engineer's Pocket Book

and essential information in a compact formThoroughly updated to cover the latest technology such as digital TV and video technology;

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Language Of Service Encounters

Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermark;...

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The Language of Service Encounters

Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermark;...

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Digital Transformation and Innovative Services for Business and Learning

updated technology into their business processes. Many companies are adopting digital transformation models, data analytics, big data, data;

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