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That's Customer Focus!

Differentiate your business by sharpening your Customer Focus or risk giving your competitors a competitive advantage.The-best-of-the-best;

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Customer Focus

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Job Satisfaction and Customer Focus

This study investigated elementary school teachers' perceptions of customer focus as practiced in Islamic schools in Michigan. In addition;

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Meeting Customer Needs

title meets the specific requirements of those taking the Unit DM45 entitled Customer Focus, Marketing and Planning. A new website available;

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Customer Care Excellence

language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and;

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Driving Customer Equity

, all customer service experts, introduce a radical model: the Customer Equity Framework, which changes a firm's old internal focus on price;

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How Creating Customer Value Makes You a Great Executive

measured and created. This book also addresses managing steps such as a customer strategy, breaking silos, inter-departmental focus on the customer;

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Making Customer Satisfaction Happen

This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer;

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Making Customer Satisfaction Happen

This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer;

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Journey To Centricity

A timely roadmap for leaders to transform outdated business practices into truly customer-centric companies of the future. Improve customer;

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Relationship U-Turn: Approaches to Increase the Value of an Unprofitable Customer

profitability can be improved when dealing with unprofitable customers. The managerial approaches discussed focus on maintaining the customer;

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The Power of Customer Experience

Having a customer-centric business model has evolved from being a nice-to-have to a must-have for any organization. A focus on products and;

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The Power of Customer Experience

Having a customer-centric business model has evolved from being a nice-to-have to a must-have for any organization. A focus on products and;

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The World of Customer Service

customers. Readers focus on the strategies most important in customer service today with insights and memorable examples from practicing;

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The Satisfied Customer

When faced with the choice between cutting costs or improving customer service, most companies focus on tangible assets. But in our service;

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The Customer Experience Model

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained;

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Marketing Strategy

systems that stressed competition to the present focus on the customer. It argues that business strategy must be customer-driven to be successful.;

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Superior Customer Value

, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing;

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Superior Customer Value

, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing;

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Customer Satisfaction Planning

Focus on Customer Satisfaction for Increased Profit Statistics show that a single satisfied customer can bring a company two new ones but;

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Who Stole My Customer

Rebuild customer loyalty, strengthen customer relationships, and leverage the immense power of customer co-innovation! Harvey Thompson's;

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Choose Your Customer

automation they use Support your chosen customers' diverse and rapidly evolving needs to accelerate profitability and growth Focus on your real;

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100 Practical Ways to Improve Customer Experience

customer journey. By ensuring that the customer remains the key focus, companies can identify areas in need of improvement and implement relevant;

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100 Practical Ways to Improve Customer Experience

customer journey. By ensuring that the customer remains the key focus, companies can identify areas in need of improvement and implement relevant;

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Who Stole My Customer?

might be shocked at what you see. You'll systematically discover the real drivers of customer loyalty in your business, so you can focus your;

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Six Sigma

covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC;

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Creating Customer Loyalty

that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make;

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Einde inhoud

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